amolo George

Assisted in maintaining accurate patient health records and organized patient files, ensuring compliance with health information policies. Supported patient intake and triage, gathering relevant medical information and facilitating health outreach programs.

Managed requests for patient information while ensuring confidentiality and participated in audits to ensure accuracy and compliance. Assisted with the implementation and training on new electronic health record systems.

Provided first-line support to hospital staff for technical and systems issues, maintaining patient record systems to ensure accuracy and confidentiality. Assisted in generating reports and supported administrative data needs, contributing to workflow improvements.

Conducted surveys and collected data with 100% accuracy as a Computer Assisted Telephone Interviewer. Noted down verbatim responses and called back customers when required to ensure data accuracy.

Provided support for digital platform users by troubleshooting common technical and user issues, responding to customer queries via ticketing systems and emails. Logged issues and escalated complex cases to appropriate departments, maintaining service-level agreements.

Completed secondary education at Sawagongo High School. Focused on a comprehensive curriculum to prepare for university studies.

Completed primary education at Pap Oriang Primary School. Developed foundational knowledge and skills.

Studied Technology and Information Management at Jomo Kenyatta University of Agriculture and Technology. Gained expertise in managing information systems and technology.