VCvictoria Chepng'etich
@victoriachepngetich
Self-motivated data analyst with strong technical support skills.
KenyaWhat I'm looking for
I am a resilient and self-motivated individual with a passion for data analysis and technical support. My experience includes volunteering as a Data Analyst and ICT Support at Syncpac Ltd., where I provided technical assistance and ensured customer satisfaction through effective communication and problem-solving skills.
In addition to my analytical skills, I have a strong background in customer support, having worked with various organizations to resolve technical issues and assist clients. My role as a Secretary at The Lady’s Heart Foundation allowed me to lead initiatives that supported underprivileged girls, showcasing my commitment to making a positive impact in the community.
With a BSc in Information Science from Moi University and a Certificate in Computer Applications, I am eager to leverage my skills in a dynamic environment that fosters professional growth and teamwork.
Experience
Work history, roles, and key accomplishments
Data Analyst and ICT Support
Syncpac Ltd.
Apr 2021 - Jan 2025 (3 years 9 months)
Provided technical assistance and troubleshooting for ICT issues, ensuring customer satisfaction through effective communication and problem-solving skills.
Secretary
The Lady’s Heart Foundation
Jan 2019 - Feb 2021 (2 years 1 month)
Led charity initiatives to support girls in need, collaborating with other leaders to provide essential sanitary products.
Customer Support
Abhi Content Writers
Jan 2021 - Jan 2021 (0 months)
Managed a team of writers to produce high-quality content, including blogs and marketing materials, while ensuring timely project completion.
ICT Support
Kenya Power & Lighting Company
Jan 2020 - Apr 2020 (3 months)
Assisted employees with technical difficulties related to hardware and software, ensuring smooth operations within the company.
ICT Customer Support
Soen Technologies
Apr 2019 - Feb 2020 (10 months)
Resolved technical issues for clients and provided support to ensure a seamless experience with IT solutions.
Education
Degrees, certifications, and relevant coursework
MUMoi University
Bachelor of Science, Information Science
2017 - 2020
Studied Information Science, focusing on the management and dissemination of information in various formats, including digital and traditional media.
Elgon View College
Certificate, Computer Applications
2014 - 2015
Completed a Certificate in Computer Applications, gaining skills in various software applications and computer literacy.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Interested in hiring victoria?
You can contact victoria and 90k+ other talented remote workers on Himalayas.
Message victoriaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
