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Miriam Kivuva

@miriamkivuva

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Detail-oriented healthcare lab professional transitioning into remote customer support and virtual assistance.

Kenya

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What I'm looking for

I’m looking for a remote role in customer support, virtual assistance, administrative support, data entry, or operations where my accuracy, confidentiality, documentation skills, and fast learning can help deliver excellent customer experiences.

I’m a highly organized, detail-oriented professional with experience in a fast-paced healthcare environment where accuracy, confidentiality, and strict adherence to procedures matter. Through my clinical laboratory training, I developed strong communication, documentation, and problem-solving skills, including maintaining accurate electronic and written records and handling confidential patient information.

During my clinical attachment, I worked in high-volume laboratory departments, followed standardized procedures, prioritized multiple tasks under pressure, and collaborated with multidisciplinary teams to resolve documentation and specimen-related issues. I’m passionate about delivering excellent customer experiences and eager to transition into remote customer support, virtual assistance, administrative support, data entry, or operations roles.

Experience

Work history, roles, and key accomplishments

Clinical Attachment

Kenyatta National Hospital

Worked across multiple clinical laboratory departments in a high-volume hospital environment, maintaining accurate electronic and written records while handling confidential patient information. Followed standardized procedures, prioritized tasks under pressure, and collaborated with laboratory staff to resolve documentation and specimen-related issues.

Confidentiality Attention To Detail Problem Solving Time Management Collaboration Electronic Recordings

Education

Degrees, certifications, and relevant coursework

University of Nairobi

Bachelor of Science, Medical Laboratory Science and Technology

Activities and societies: Clinical Attachment – Kenyatta National Hospital: worked across high-volume lab departments; maintained electronic and written records; followed standardized procedures; handled confidential patient information; supported daily lab operations with computer-based systems; collaborated with lab staff and resolved documentation/specimen issues.

Bachelor of Science student in Medical Laboratory Science and Technology at the University of Nairobi, expected to graduate in 2027. Completed clinical attachment work in multiple departments with a focus on accurate, confidential record-keeping.