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Amogh Bhoite

@amoghbhoite

I’m a SAP SuccessFactors Onboarding engineer delivering global onboarding configurations.

India
Message

What I'm looking for

I’m looking for a role where I can own SAP SuccessFactors Onboarding configurations end to end, collaborate with onshore teams and customers, and improve compliance, translations, and go-live readiness across global programs.

I’m a Certified SAP SuccessFactors Onboarding and Employee Central Core Associate with 14 years across SAP, Recruitment, Sales, and Customer Service. I build and support end-to-end onboarding solutions with a strong focus on configuration quality and operational readiness.

In my current Accenture role, I implement packaged app development as a Senior Analyst for McDonald’s across multiple onboarding waves (Wave 1–Wave 3B&3C). I handle onboarding configuration end to end, coordinate with onshore teams and end customers, and support initial go-live projects while maintaining market-specific workbooks.

I actively troubleshoot and improve complex onboarding workflows, including security badge steps, phone selection, compliance for UK/USA/Australia/New Zealand, IAS setup, and country-specific translations. I also support issues like application errors, compliance form problems, email services, rehire scenarios, and candidates not landing in the onboarding dashboard.

Before specializing further in SuccessFactors, I built a broader operational foundation through senior customer service responsibilities (calls/chats for order fallouts or errors) and recruitment (US client IT sourcing, networking, and talent mapping). I’ve been recognized by onshore teams during implementation/go-live and earned a Best Performer award in 2018.

Experience

Work history, roles, and key accomplishments

AL
Current

SAP Onboarding Senior Analyst

Accenture Solutions Pvt Ltd

May 2025 - Present (11 months)

Implemented SAP SuccessFactors onboarding configuration for McDonald's across Wave 1–Wave 3B&3C, supporting multi-country deployments (US/Canada, Australia/UAE/Singapore, 11 countries in Wave 3A, and 6 countries in Wave 3B&3C). Configured security badge additional data, phone selection, compliance for UK/USA/Australia/New Zealand, and IAS/localized translations, while maintaining per-market workbo

TL

Software Engineer - SAP Onboarding

Tech Mahindra Pvt Ltd

Jun 2023 - May 2025 (1 year 11 months)

Provided SAP SuccessFactors Onboarding support, including support for onboarding, RCM, and Employee Central while coordinating end-to-end issue handling from recruitment-to-onboarding flows. Handled application errors, compliance form issues, email services problems, rehires (old/new employment), and cases where candidates did not land on the onboarding dashboard, including escalation management a

GL

Associate - SAP Onboarding

Golden Moon Technology Pvt Ltd

Jan 2022 - Mar 2023 (1 year 2 months)

Supported SAP SuccessFactors onboarding by resolving candidate issues from recruitment through onboarding, including application errors, compliance form problems, email services, and rehire scenarios. Managed team escalation calls based on criticality, handled day-to-day operational targets, and monitored queues/unassigned items while supporting adjacent modules within onboarding scope (Employee C

SL

Sr Associate - Netflix Support

Sutherland Global Services Pvt Ltd

Jun 2021 - Jan 2022 (7 months)

Handled Netflix support responsibilities, managing customer interactions to address account/order related issues and service inquiries through calls and chats. Managed cases based on issue type and ensured timely resolution through structured support workflows.

SL

Associate - AT&T Customer Service

Sutherland Global Services Pvt Ltd

Apr 2017 - Feb 2020 (2 years 10 months)

Worked in the AT&T order management process, handling calls and chats for order fallouts and order errors from different departments. Coordinated resolution steps to reduce repeat issues and ensure customers received accurate order status and corrective outcomes.

EO

Assistant Manager - Sales & Training

E Travel Online

Apr 2014 - Feb 2016 (1 year 10 months)

Sold and implemented online travel portal solutions, providing end-to-end support to help travel companies establish an online presence with real-time rates and availability. Delivered after-sales service and training, and represented the company at industry events including ITT 2015 and OTM 2015.

Education

Degrees, certifications, and relevant coursework

DC

Dnyanasadhana College

Bachelor of Commerce, Commerce

Grade: 55%

Completed B.Com with 55% (March 2007) from Dnyanasadhana College, Thane.

DC

Dnyanasadhana College

Higher Secondary Certificate (HSC)

Grade: 60%

Completed HSC with 60% (Feb 2004) under the Maharashtra State Board at Dnyanasadhana College, Thane.

PT

P.E.S.T School, Thane

Secondary School Certificate (SSC)

Grade: 52%

Completed SSC with 52% (March 2002) under the Maharashtra State Board at P.E.S.T School, Thane.

Tech stack

Software and tools used professionally

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