MEENAKSHI MAKHIJANI
@meenakshimakhijani
I lead SAP HCM support and configuration for global Hire-to-Retire employee lifecycle programs.
IndiaWhat I'm looking for
At Tech Mahindra, I lead SAP HCM support and configuration for global, multi-country clients across Organizational Management, Personnel Administration, ESS/MSS, Workflows, and Time & Attendance. My work has improved system efficiency by 70% and reduced query resolution time by 80%.
I translate business requirements into functional solutions, run stakeholder workshops, execute UAT, and manage incidents and changes through ServiceNow and SAP Solution Manager. I bring an ITIL4-aligned, SLA-driven approach and have sustained a 98% client satisfaction rate.
Earlier, I supported end-to-end Hire-to-Retire processes, delivered user training, and collaborated with HR, IT, and vendor teams. I also bring hands-on SAP SuccessFactors Employee Central knowledge, HR operations experience, and a focus on developing teams through mentoring.
Experience
Work history, roles, and key accomplishments
Lead SAP HCM support and configuration for global, multi-country client organizations, improving system efficiency by 70% and reducing query resolution time by 80%. Mentor and lead a team of associates while maintaining SLA adherence and a 98% client satisfaction rate.
Delivered SAP HCM implementation and support across OM, PA, ESS/MSS, Workflows, Leave Management, and Time & Attendance for multi-country clients. Authored test scenarios and executed UAT, managed change requests, and provided end-user training.
HR Executive
Engineering Technique
Jul 2016 - Jun 2019 (2 years 11 months)
Managed end-to-end employee lifecycle processes from hiring through offboarding, improving onboarding efficiency and retention. Designed and implemented HR policies and processes to ensure compliance and operational efficiency.
HR Executive
Ketan Technocom Ltd
Aug 2015 - Jun 2016 (10 months)
Handled HR operations, recruitment, employee relations, and employee engagement activities.
Recruiter
Zee Paramarsh
May 2015 - Jul 2015 (2 months)
Handled multiple roles, including Freelance Recruiter and Coordinator for corporate trainings and events, ensuring effective talent acquisition and seamless execution of organizational programs.
Marketing & Branding Executive
Zee Paramarsh
May 2012 - Jul 2013 (1 year 2 months)
Recruited across engineering, IT, education, and pharma sectors, plus training support, HR planning, and customer database management.
Education
Degrees, certifications, and relevant coursework
Ahmedabad University
Master of Business Administration, Human Resources
MBA in Human Resources with a minor in Marketing from Ahmedabad University, completed in March 2015.
Gujarat University
Bachelor of Engineering, Computer Science
Bachelor of Engineering in Computer Science from Gujarat University, completed in July 2011.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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