Amly K A
@amlyka
Experienced Relationship Manager with a focus on business development.
What I'm looking for
I am a dedicated Relationship Manager with extensive experience in managing client relationships and driving business growth. My recent role at StudyPods Overseas Education involved collaborating with universities across Europe to establish partnerships and streamline the admission process for students. I excel in coordinating with various stakeholders to ensure smooth operations and successful outcomes.
Previously, I led a team at HairOCraft, where I managed online support and social media engagement, significantly enhancing client interaction and satisfaction. My background in sales at Worldline India and PAYWAY has equipped me with the skills to effectively manage corporate accounts and drive revenue through strategic relationship management.
With a strong foundation in customer support and account management, I am passionate about leveraging my skills to contribute to a dynamic team. I am always looking for innovative ways to improve processes and enhance client experiences.
Experience
Work history, roles, and key accomplishments
Relationship Manager
StudyPods Overseas Education Pvt Ltd
Nov 2023 - Jan 2025 (1 year 2 months)
Found and secured partnerships with top universities and business schools across Europe. Conducted virtual meetings, negotiated agreements, and coordinated training sessions for the team.
Team Leader - Online Support
HairOCraft
May 2022 - May 2023 (1 year)
Managed online chat responses and social media accounts, ensuring immediate reverts for urgent requests. Provided timely reports to management and handled Facebook and Instagram chat management.
Sr. Sales Executive
Worldline India Pvt Ltd
Sep 2019 - Mar 2020 (6 months)
Handled payment gateway sales for government and corporate clients. Supported payment gateway onboarding by collaborating with leading banks and ensured successful integration by coordinating with clients and technical teams.
Relationship Manager
PAYWAY (Airtel Corporate Accounts)
May 2018 - May 2019 (1 year)
Maintained and managed allocated Airtel Corporate clients and their key accounts. Resolved client issues by coordinating with the backend team and managed payment collection from corporate clients.
Team Lead
IBM DAKSH Pvt Ltd
Aug 2009 - Jun 2013 (3 years 10 months)
Assisted the team with credit memo processing and managed daily and monthly reporting. Provided training and support to new team members in the BPO team.
Sr. Accounts Payable Analyst
SIEMENS INFORMATION PROCESSING SERVICES Pvt Ltd
Nov 2006 - Mar 2009 (2 years 4 months)
Managed daily, weekly, and monthly SAP payment run activities and coordinated with the US team for payment runs and cheque printing. Mentored and supported new team members.
Accounts Payable Analyst
HEWLETT PACKARD Pvt Ltd
May 2005 - Nov 2006 (1 year 6 months)
Handled inbound calls from UK clients and responded to their emails. Processed invoices and managed SAP payment run activities.
Education
Degrees, certifications, and relevant coursework
APTECH Computer Education
Advanced Diploma, Software Engineering
2000 - 2003
Obtained an Advanced Diploma in Software Engineering from APTECH Computer Education. This diploma focused on developing practical skills in software development.
M.G. University
Bachelor of Commerce, Commerce
1997 - 2000
Completed a Bachelor of Commerce degree at M.G. University. This program provided a foundational understanding of business principles and practices.
Simplylearn.com
Certificate, Data Science
Completed a Data Science with R course through Simplylearn.com. This course provided skills in data analysis and statistical programming using R.
Simplylearn.com
Certificate, Data Science
Completed a Data Science with SAS course through Simplylearn.com. This course focused on data manipulation and statistical analysis using SAS.
Simplylearn.com
Certificate, Lean Management
Completed a Lean Management course through Simplylearn.com. This course provided insights into principles and practices of lean methodologies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Amly?
You can contact Amly and 90k+ other talented remote workers on Himalayas.
Message AmlyFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
