Open to opportunities

Amir Banatwala

@amirbanatwala

Message

Results-driven IT Business Development Manager specializing in cloud and cybersecurity.

Saudi Arabia

Message

What I'm looking for

I seek a dynamic role in a forward-thinking company that values innovation and offers opportunities for professional growth.

I am a results-driven IT Business Development Manager with over 15 years of experience specializing in cloud solutions, cybersecurity, CRM, and ERP. My career has been dedicated to transforming challenges into opportunities, particularly in government projects, where I excel at converting unsatisfied clients into loyal partners. I lead both sales and development teams, aligning business goals with technology to drive innovation, security, and operational efficiency for sustainable growth.

Throughout my career, I have been recognized for my ability to manage client accounts effectively, analyze sales trends, and refine strategies that support senior leadership. My achievements include receiving the TITAN Business Development Award for pioneering innovation in sales and the Customer Excellence Award for outstanding customer satisfaction. I thrive on the adrenaline of sales and am always chasing bigger deals and better opportunities.

Experience

Work history, roles, and key accomplishments

Current

Business Development Manager

Current

Royal Cyber

Jan 2024 - Present (1 year 8 months)

Led business development efforts in IT sales, focusing on government and enterprise clients. Managed contract negotiations and client relationships to drive business growth and convert leads into long-term clients.

Business Development IT Sales Government Sales Enterprise Sales Contract Negotiation Client Relationship Management Lead Generation

Business Development Manager

Silicon Graphics

Jan 2022 - Present (3 years 8 months)

Managed client accounts, analyzed sales data, and forecasted trends to support strategic decision-making. Conducted performance reviews to refine sales strategies and provide insights to senior leadership.

Account Management Sales Analysis Sales Strategy Senior Leadership CRM

Sales Manager

App Maisters

Jan 2020 - Present (5 years 8 months)

Closed commercial accounts and led the sales team, streamlining transactions and resolving customer issues. Pioneered innovation in sales and strategic negotiations, turning challenges into opportunities.

Sales Team Leadership Transaction Streamlining Innovation Sales Negotiation Relationship Management

Web Sr. Sales Supervisor

Walmart.com

Jan 2017 - Present (8 years 8 months)

Handled Level 2 online sales issues and resolved customer complaints, driving sales through strategic discounts. Investigated and resolved online fraud cases to prevent legal escalation.

Sales Driving Legal Escalation Prevention Customer Satisfaction Relationship Management

Account Manager

Aroma Systems

Jan 2008 - Present (17 years 8 months)

Transformed client visions into actionable designs by bridging client requirements with designers. Managed client relationships and served global clients, ensuring project alignment with local authorities.

Client Vision Transformation Design Bridging Client Relationship Management Project Management

Q&A Specialist

Shipcom Wireless

Jan 2005 - Present (20 years 8 months)

Leveraged RFID technology for quality assurance, created manuals, and used simulators to test CATAMARAN FRID software resilience. Provided live tracking for clients including US Defense and Southwest Airlines.

Quality Assurance Software Testing CATAMARAN FRID Live Tracking Technical Documentation Simulation

Vocational Instructor

Middlesex College

Jan 2003 - Present (22 years 8 months)

Supported ESL students with innovative English learning methods, addressed concerns, and reviewed assignments. Assisted non-English-speaking college students with their academic needs.

ESL Student Concern Resolution Teaching Mentoring Communication

Education

Degrees, certifications, and relevant coursework

Hamdard College

High School Diploma, General Studies

1999 - 2001

Obtained a High School Diploma. Completed secondary education requirements.

St. Patrick's School

Primary School Diploma, General Studies

1988 - 1998

Received a Primary School Diploma. Completed primary education.

Madonna University - HCC

Leadership, Education Leadership

Studied leadership principles and their application in various contexts. Focused on developing soft skills essential for effective management and team collaboration.

Middlesex College

Associate Degree, Business Administration

2002 - 2004

Completed an Associate Degree in Business Administration. Gained foundational knowledge in business operations, management, and administrative practices.