At IBEX Jamaica, I provided customer assistance by phone, chat, and email, resolving issues in line with company policies and procedures.
I assessed customer needs and maintained accurate records of interactions and feedback while working on the Amazon Account.
As an Accounting Clerk at Port Maria High and PreparatorySchool, I processed invoices, prepared cheques, and maintained financial documentation.
I also supported the school office with bookkeeping, data entry, document management, and inquiries from staff and parents.
