Tricia-Kay Riley

Managed correspondence and bookkeeping tasks, organized financial records, processed invoices, and served as a communication point for management and staff.

Provided technical support by troubleshooting service issues related to software and hardware. Managed customer inquiries, scheduled technician appointments, and ensured customer satisfaction through follow-ups.

Assisted customers with inquiries regarding online purchases and app issues, ensuring timely resolution and maintaining records of interactions.

Managed front desk operations, greeted visitors, handled telecommunications, and addressed queries and complaints efficiently.

Assisted customers with medical inquiries and processed claims forms via phone, ensuring accurate and timely responses.

Performed data entry and administrative duties, supporting the accounting team with various tasks.

Grade: 3.2

Pursuing a degree in Business Administration with a major in Accounting and Financial Management, focusing on the principles of accounting, financial analysis, and management practices.

Completed high school education with a focus on foundational subjects, preparing for further education in business and accounting.