Open to opportunities

Honesty User

@honestyuser

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Administrative and customer service professional skilled in records management, data entry, and front-desk support.

Jamaica

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What I'm looking for

I’m looking for an administrative and customer service role where I can support office operations, manage records accurately, handle data entry and front-desk tasks, and serve the public professionally with confidentiality and strong communication.

I’m an organised and dependable administrative and customer service professional with experience supporting office operations in structured environments. I bring strong communication skills, confidentiality, and a service-oriented attitude to every interaction.

Across multiple roles, I’ve handled official records and documentation accurately, supported data entry and document handling, and maintained confidentiality and compliance with procedures. I’m comfortable assisting the public professionally while keeping processes orderly and accurate.

I’ve supported front-desk and reception duties, including telephone and email communication, and I’ve worked with guests/customers in busy, service-focused settings. I consistently follow policies, schedules, and reporting procedures to ensure smooth daily operations.

With hands-on experience spanning elections support, education support, pharmacy and public sector records, and postal customer service, I focus on accuracy, time management, and teamwork. I’m ready to contribute my administrative strengths to a role that values discretion and reliable service.

Experience

Work history, roles, and key accomplishments

Teacher’s Assistant

Port Maria High & Preparatory School

Aug 2022 - Jul 2023 (11 months)

Maintained attendance records and basic documentation while supporting daily operations in a structured environment. Communicated clearly with staff and students and followed policies, schedules, and reporting procedures.

Attendance Reporting Records Management Communication Confidentiality Time Management Microsoft Word

Records Clerk

Public Sector Office

Apr 2019 - Jun 2019 (2 months)

Filed, organized, and tracked confidential records while performing accurate data entry and document management. Followed information-handling and privacy protocols to support secure office operations.

Filing & Records Tracking Data Entry Document Management Administrative Procedures Attention To Detail Microsoft Office

Communications Operator

Police Station

Dec 2018 - Apr 2019 (4 months)

Supported front-desk and administrative operations by assisting with filing and document control. Maintained strict confidentiality while helping manage incoming requests.

Front Desk Support Document Management Confidentiality Administrative Support Data Entry

Presiding Officer

Local Government Elections

Feb 2024 - Present (2 years 4 months)

Handled official records and documentation accurately and assisted members of the public professionally. Maintained order, confidentiality, and compliance with established procedures.

Records Management Customer Service Confidentiality Front Office Support Administrative Support Data Entry

Education

Degrees, certifications, and relevant coursework

CAPE (Caribbean Advanced Proficiency Examination)

Caribbean Advanced Proficiency Examination (CAPE), Communication Studies, Sociology, Law, Caribbean Studies

Completed Caribbean Advanced Proficiency Examination (CAPE) with Communication Studies, Sociology (Units 1 & 2), Law, and Caribbean Studies.

CSEC (Caribbean Secondary Education Certificate)

Caribbean Secondary Education Certificate (CSEC), English Language, Mathematics, Integrated Science, Social Studies, EDP&M, Family & Resource Management

Earned Caribbean Secondary Education Certificate (CSEC) in English Language, Mathematics, Integrated Science, Social Studies, and Electronic Document Preparation & Management, plus Family & Resource Management.