Tasheia Reid
@tasheiareid
Motivated individual seeking customer service opportunities.
What I'm looking for
I am a committed and well-motivated young professional with a strong desire to excel in customer service roles. With a friendly demeanor and a clear voice, I am adept at providing concise and polite assistance to customers. My goal is to contribute positively to a customer-focused environment, ensuring high-quality service that aligns with my employer's vision.
Having completed my education at Maldon High School and Kenilworth Heart Academy, I have gained valuable qualifications, including Electronic Documents Preparation Management and a National Vocational Qualification of Jamaica. My work experience as an Accounting Clerk at Half Moon Hotel, along with four years at Teleperformance, has equipped me with the skills necessary to thrive in dynamic customer service settings.
Experience
Work history, roles, and key accomplishments
Accounting Clerk
Half Moon Hotel
Jan 2021 - Jan 2021 (0 months)
Worked as an Accounting Clerk for a short duration, assisting with financial documentation and record-keeping. Gained experience in managing electronic documents and supporting the accounting team.
Customer Service Representative
Teleperformance
Jan 2018 - May 2019 (1 year 4 months)
Provided customer support for four years, handling inquiries and resolving issues efficiently. Developed strong communication skills and a commitment to high-quality service.
Education
Degrees, certifications, and relevant coursework
Kenilworth Heart Academy
National Vocational Qualification, Tourism and Hospitality
2019 - 2020
Grade: Grade 1
Completed qualifications in Electronic Documents Preparation Management and National Vocational Qualification of Jamaica.
Maldon High School
2014 - 2019
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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