KM
Open to opportunities

Kasi Milford

@kasimilford

Dedicated customer service and administrative professional with strong communication skills.

United States
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a dedicated customer service and administrative professional with extensive experience in fast-paced environments. My expertise lies in managing client interactions, scheduling, and documentation with a focus on efficiency and accuracy. I pride myself on being a strong communicator, equipped with problem-solving abilities and a customer-focused approach.

In my current role at Fast Pace Health, I manage customer inquiries through various channels, including phone, email, and chat. I assist with scheduling, insurance verification, and maintain accurate digital documentation while ensuring confidentiality. My previous experience as a Veterinary Assistant and Kennel Manager at EFAC allowed me to further develop my skills in client relations and administrative support, ensuring a seamless experience for customers both remotely and in person.

Experience

Work history, roles, and key accomplishments

FH
Current

Customer Service & Administrative Support

Fast Pace Health

Mar 2023 - Present (2 years 4 months)

Managed customer inquiries via phone, email, and chat with professionalism and empathy. Assisted with scheduling, insurance verification, and record-keeping while maintaining accurate digital documentation and ensuring confidentiality.

EF

Veterinary Assistant and Kennel Manager

EFAC

May 2018 - Aug 2022 (4 years 3 months)

Assisted clients with scheduling, inquiries, and documentation. Managed customer interactions remotely and in person, ensuring a seamless experience while collaborating with teams to maintain efficient workflows and customer satisfaction.

Education

Degrees, certifications, and relevant coursework

Kasi hasn't added their education

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Kasi Milford - Customer Service & Administrative Support - Fast Pace Health | Himalayas