Amaury Ramirez

I'm a Billing Operations Manager and Financial Operations Leader with over 15 years of experience working in multinational companies such as AT&T and UPS. My career spans the telecommunications, logistics, and technology industries, where I’ve led high-impact projects focused on process optimization, data analysis, and cross-functional collaboration.

I specialize in billing systems, customer experience, and project delivery using Agile and Waterfall methodologies. My work has resulted in measurable outcomes, including cost reductions of over $200K USD and revenue increases of nearly $500K USD through the strategic redesign of billing operations and automation initiatives.

I'm passionate about building strong teams, driving efficiency, and developing innovative solutions that align with business goals. I thrive in remote and multicultural environments, where I can leverage my bilingual communication skills (English/Spanish) and emotional intelligence to lead teams and foster collaboration across regions.

I’m currently seeking a remote role where I can contribute to operational excellence, financial transformation, or customer success. I'm especially interested in tech-enabled companies that value data-driven decision-making, people-focused leadership, and continuous improvement.