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Luis Gonzalez Grajales

@luisgonzalezgrajales

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Experienced project manager specializing in agile methodologies and operational efficiency.

Mexico

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What I'm looking for

I am looking for a role that fosters continuous improvement, values teamwork, and offers opportunities for professional growth.

I am a Business Administration graduate with 17 years of experience, specializing in project management and agile methodologies. Throughout my career, I have successfully led teams to optimize processes and maximize operational efficiency across various industries. My adaptability and leadership have been recognized in dynamic environments, where I consistently deliver projects on time, within budget, and to quality standards.

In my current role as an Account Manager at GPV Americas, I manage multimillion-dollar client accounts and coordinate cross-functional teams to ensure alignment with client requirements. My expertise in Agile methodologies and Lean principles has allowed me to enhance operational efficiency and reduce lead times significantly. I am committed to continuous improvement and customer satisfaction, always striving to build long-term partnerships through effective communication and strategic planning.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

GPV Americas

Jul 2024 - Present (11 months)

Led the successful management of multimillion-dollar client accounts, including projects generating over $2M in annual sales. Acted as the primary liaison between customers and internal departments, ensuring expectations were met and exceeded while managing alignment with key stakeholders across departments. Coordinated cross-functional teams in the development and execution of manufacturing progr

Account Management Stakeholder Management Agile Methodologies Risk Management Power BI Excel Continuous Improvement

Program Manager

Flextronics

Mar 2022 - Jul 2024 (2 years 4 months)

Defined project scope, objectives, and deliverables, aligning with customer goals and ensuring satisfaction. Led operational process reengineering using Lean and Six Sigma, enhancing efficiency and product quality while reducing waste and costs. Successfully led a high-revenue automotive program, coordinating multidisciplinary teams and generating $2M in average monthly sales.

Project Management Lean Six Sigma Risk Management Data Analysis Excel Power BI KPI Tracking Dashboard Design Team Leadership

Project Manager

HP Inc

Aug 2017 - Mar 2022 (4 years 7 months)

Led multicultural, multidisciplinary teams, enhancing collaboration and productivity to meet shared goals. Developed a data processing tool that significantly improved operational efficiency and sales strategy insights. Recovered $3M in overdue receivables through negotiation and debt restructuring, improving company liquidity.

Team Leadership Data Processing Efficiency Improvement Sales Strategy Negotiation Debt Restructuring

Mortgage Broker

Consultores Mafin

Oct 2014 - Jul 2017 (2 years 9 months)

Launched and developed a mortgage brokerage firm, achieving strong operational growth and strategic partnerships. Awarded for excellence in loan placements for two consecutive semesters, exceeding sales targets and providing optimal financial solutions. Provided expert real estate consulting, guiding clients through financing and home buying processes with personalized support.

Business Development Strategic Partnerships Sales Client Relationship Management Negotiation Customer Service

Education

Degrees, certifications, and relevant coursework

Universidad de Guadalajara

Bachelor's Degree, Business Administration

Studied Business Administration, gaining a comprehensive understanding of business principles and practices. Developed skills in management, finance, and operations.