Kimberly Pena

Organized and labeled prescription medications efficiently and accurately. Assisted pharmacists in preparing and dispensing medications, IV solutions, and infusion therapies. Developed and implemented a system to track and audit medication inventory, improving efficiency and accuracy.

Provided exceptional customer service and maintained positive customer relations as a certified dispensary technician. Educated customers about cannabis products, strains, and doses. Processed customer transactions efficiently.

Worked under the supervision of a pharmacist to dispense prescription and over the counter medication to customers or health professionals. Assembled medicines for prescriptions and provided information about medications, while working in retail pharmacy. Processed insurance claims and payments, verified accuracy of patient records, and entered data into the pharmacy system.

Completed high school education through an adult continuance program. Focused on foundational academic subjects.

Activities and societies: Certified by the National Retail Federation

Completed training in customer service and sales, earning certification from the National Retail Federation. Developed skills essential for effective customer interaction and sales processes.

Grade: Silver

Activities and societies: Certificate # J354QSHMQCJV, Issue Date: 11/16/2015

Achieved the ACT National Career Readiness Certificate (Silver level), demonstrating competency in essential workplace skills. This includes performing basic mathematical operations, reading and understanding documents, and applying information from graphics to work-related problems.

Completed 'The Bits and Bytes of Computer Networking' course through Coursera, offered by Google. Gained foundational knowledge in computer networking principles and practices.

Completed the 'IT Technical Support' course through Coursera, offered by Google. Acquired skills and knowledge necessary for providing effective IT technical assistance.