Open to opportunities

Brandon Sutton

@brandonsutton

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Dedicated pharmacy technician with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I am a dedicated Registered Pharmacy Technician with a Bachelor of Arts Degree in Geography from Florida International University. Since January 2022, I have been working at Walgreens Boots Alliance, where I collaborate with a diverse range of stakeholders, including customers, insurance representatives, and medical professionals. My role involves facilitating seamless navigation of pharmacy systems and managing prescription transfer requests efficiently.

Throughout my career, I have demonstrated a commitment to upholding patient confidentiality in alignment with HIPAA regulations. I take pride in promoting customer retention through Walgreens' prescription drug savings program, contributing to the company's success. My previous experience as a Sales Associate at Bath & Body Works and a Distributor & Customer Service Representative has equipped me with exemplary customer service skills and the ability to manage high-volume transactions effectively.

Experience

Work history, roles, and key accomplishments

Current

Registered Pharmacy Technician

Current

Walgreens Boots Alliance

Jan 2022 - Present (3 years 6 months)

Collaborated with approximately 5,000 diverse stakeholders, including customers, insurance representatives, medical professionals, and external medical entities, monthly. Managed the efficient processing of around 100 prescription transfer requests monthly, originating from competitors.

Customer Service Data Entry Communication Stakeholder Management Customer Retention

Sales Associate

Bath & Body Works

Sep 2021 - Present (3 years 10 months)

Accurately processed customer orders through the point-of-sale system, adhering to company protocols and policies throughout the transaction. Showcased exemplary customer service skills by embodying a positive, customer-first attitude in interactions with customers.

Customer Service Point of Sale Retail Operations Sales Product Knowledge Teamwork Communication Merchandising Inventory Management

Distributor & Customer Service Representative

Urgent Care Phone Repair

Jun 2019 - Present (6 years 1 month)

Executed more than 200 distinct deliveries within the South Florida market, catering to both individual and corporate clientele. Oversaw customer service operations for the business, managing interactions on platforms such as eBay and Amazon.

Customer Service Logistics Delivery Management Client Management Online Sales Communication Problem Solving Inventory Management Relationship Building

Education

Degrees, certifications, and relevant coursework

Florida International University

Bachelor of Arts, Geography

Graduated with a Bachelor of Arts Degree in Geography from Florida International University in December 2021. The curriculum provided a comprehensive understanding of geographical principles and their applications.