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BS@brandonsutton
Dedicated pharmacy technician with strong customer service skills.
United StatesI am a dedicated Registered Pharmacy Technician with a Bachelor of Arts Degree in Geography from Florida International University. Since January 2022, I have been working at Walgreens Boots Alliance, where I collaborate with a diverse range of stakeholders, including customers, insurance representatives, and medical professionals. My role involves facilitating seamless navigation of pharmacy systems and managing prescription transfer requests efficiently.
Throughout my career, I have demonstrated a commitment to upholding patient confidentiality in alignment with HIPAA regulations. I take pride in promoting customer retention through Walgreens' prescription drug savings program, contributing to the company's success. My previous experience as a Sales Associate at Bath & Body Works and a Distributor & Customer Service Representative has equipped me with exemplary customer service skills and the ability to manage high-volume transactions effectively.
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Work history, roles, and key accomplishments
Walgreens Boots Alliance
Jan 2022 - Present (3 years 10 months)
Collaborated with approximately 5,000 diverse stakeholders, including customers, insurance representatives, medical professionals, and external medical entities, monthly. Managed the efficient processing of around 100 prescription transfer requests monthly, originating from competitors.
Bath & Body Works
Sep 2021 - Present (4 years 2 months)
Accurately processed customer orders through the point-of-sale system, adhering to company protocols and policies throughout the transaction. Showcased exemplary customer service skills by embodying a positive, customer-first attitude in interactions with customers.
Urgent Care Phone Repair
Jun 2019 - Present (6 years 5 months)
Executed more than 200 distinct deliveries within the South Florida market, catering to both individual and corporate clientele. Oversaw customer service operations for the business, managing interactions on platforms such as eBay and Amazon.
Degrees, certifications, and relevant coursework
Bachelor of Arts, Geography
Graduated with a Bachelor of Arts Degree in Geography from Florida International University in December 2021. The curriculum provided a comprehensive understanding of geographical principles and their applications.
Software and tools used professionally
United StatesYou can contact Brandon and 90k+ other talented remote workers on Himalayas.
Message Brandon
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