Hannah Hassan
@hannahhassan
Customer service professional with 4+ years delivering tech-savvy support in retail and healthcare.
United StatesWhat I'm looking for
I am a reliable, detail-oriented customer service professional with 4+ years assisting clients across retail and healthcare. I handle live chat, email, phone, and in-person interactions, am comfortable with CRM, POS and e-commerce platforms, and maintain accurate records while troubleshooting issues promptly.
I have trained new hires, supported high-traffic shifts, and consistently prioritized clear communication and fast resolution. I offer a strong typing speed, Microsoft Office experience, a dedicated remote work environment, and availability for evenings, nights, and weekends.
Experience
Work history, roles, and key accomplishments
BFRetail Associate
Burlington Coat Factory
Assisted customers with product inquiries and complaints, accurately recorded sales and returns, and updated inventory to support seasonal changes and promotions.
GUSales Associate / Greeter
Guess
Provided prompt, professional assistance on product selection, sizing, and availability, processed transactions accurately using POS and inventory systems, and maintained a welcoming store environment during peak periods.
CHPharmacy Assistant
CVS Health
Responded to customer prescription and account inquiries in person and by phone, maintained accurate interaction records, and escalated clinical issues to pharmacists to ensure safe dispensing.
CHFront of House Team Member
Chick-fil-A
Delivered fast, accurate, and friendly service during peak hours, ensured order accuracy through clear communication, and trained new hires on customer interaction and service procedures.
Education
Degrees, certifications, and relevant coursework
Jefferson State Community College
[Degree Program], [Degree Program]
In progress – [Degree Program] at Jefferson State Community College.
High School Diploma
High School Diploma, General Education
Completed high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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