Open to opportunities

Amal Bouardi

@amalbouardi

I drive premium beauty sales and customer experiences through consultative service, CRM discipline, and multilingual communication.

Switzerland

Message

What I'm looking for

I'm looking for opportunities in retail sales, beauty and luxury, customer experience, sales support, or client relations where I can build customer trust, support commercial goals, and deliver polished multilingual service.

I've supported premium beauty sales at Moroccanoil and Dubai Duty Free, using consultative questions, product demonstrations, and relevant add-on recommendations to help customers choose complete routines. I create welcoming brand experiences while balancing commercial priorities in fast-paced international retail environments.

At Webhelp supporting Microsoft, I managed sales operations and customer lifecycle activities using Dynamics 365, Power BI, and Microsoft Office. I've also supported Xbox customers with clear product guidance and troubleshooting, combining multilingual communication, accurate follow-through, and customer-first service.

Experience

Work history, roles, and key accomplishments

Beauty Advisor

Moroccanoil

Used consultative questions to understand hair type, concerns and desired results before recommending appropriate products and routines. Presented product benefits, usage and differences clearly, helping customers compare options and make confident purchase decisions.

Consultative Selling Product Knowledge Upselling Cross Selling Customer Service Brand Representation Merchandising