Open to opportunities

Julien Zuercher

@julienzuercher

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Experienced Account Manager with a strong track record in sales.

Switzerland

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What I'm looking for

I am looking for a role that allows me to leverage my extensive sales experience while fostering strong client relationships and driving business growth.

With over 14 years of experience in sales and client relationship management, I have honed my skills in acquiring new clients and negotiating high-value contracts. My career has been marked by successfully developing and managing a portfolio that generates over CHF 7 million in revenue, with individual deals exceeding CHF 250,000. I pride myself on building long-term, trust-based partnerships and identifying new business opportunities through strategic outreach and persuasive communication.

My deep understanding of customer needs allows me to deliver tailored solutions that result in strong satisfaction, high retention, and measurable business growth. I excel in empathy and negotiation, which have consistently translated into customer loyalty and accelerated revenue. My experience spans various sectors, including industrial and luxury markets, where I have effectively managed client relationships and driven sales growth.

Experience

Work history, roles, and key accomplishments

Sales Manager

Swiss Serenity Sa

Jan 2024 - Feb 2025 (1 year 1 month)

Managed direct sales operations, providing financial advice on 2nd and 3rd pillars, mortgages, and client follow-up. Conducted prospecting, upselling, and complaint management while onboarding new clients and salespeople.

Financial Advice Client Relationship Management Prospecting Upselling Sales Training Onboarding

Sales Development Manager

Essor Rossé and Affolter SA

Jan 2022 - Dec 2024 (2 years 11 months)

Managed B2B client relationships in the industrial sector, preparing offers and driving international cross-selling in multiple languages. Spearheaded new client acquisition through product presentations, remote sales via Zoom/Teams, and in-person visits to high-end clients.

B2B Sales International Sales Remote Sales Product Presentations Contract Negotiation LinkedIn Sales Navigator Email Marketing Client Management

B2B Sales Representative

Hiestand Switzerland AG

Jan 2018 - Dec 2022 (4 years 11 months)

Managed a CHF 7 million customer portfolio of over 150 B2B clients in the Retail Sector, exceeding annual sales targets and KPIs. Led new client acquisition, portfolio development, and personalized marketing campaigns while providing full sales training for retail teams.

B2B Sales Portfolio Management Customer Acquisition Customer Retention Sales Training Contract Negotiation Sales Strategy KPIs SAP

B2B Sales Representative

Lindt & Sprüngli AG

Jan 2017 - Dec 2017 (11 months)

Developed and promoted personalized chocolate products for corporate clients across French-speaking and German-speaking Switzerland. Focused on B2B sales and client relationship management within the luxury goods sector.

B2B Sales Product Development Client Relationship Management Market Analysis Negotiation

B2B Sales Representative

Hiestand Switzerland AG

Jan 2010 - Dec 2016 (6 years 11 months)

Managed B2B sales activities for the French-speaking region of Switzerland, focusing on client acquisition and retention. Successfully negotiated contracts and terms with corporate buyers.

B2B Sales Contract Negotiation Sales Strategy Market Development

Factory Employee

Sonceboz SA

Jan 2006 - Dec 2010 (4 years 11 months)

Gained foundational work experience across two manufacturing facilities, Sonceboz SA and Sontex SA, for four years. Developed practical skills in production environments and contributed to operational efficiency.

Team Collaboration Problem Solving Quality Control

Education

Degrees, certifications, and relevant coursework

Scemama SA

Federal Administration Certificate, Business Administration

Completed a comprehensive apprenticeship program at Scemama SA, focusing on sales and business administration. Gained practical experience in various aspects of business operations and client management.

Language School

Language Certificate, English Language

Grade: C1

Activities and societies: Language stay in London and Sydney

Undertook language studies in London and Sydney to enhance English proficiency, achieving a C1 level. Focused on immersive language learning and cultural exchange.