Open to opportunities

Alvaro Reynoso

@alvaroreynoso

Message

I build AI workflow automations and lead multi-site technology operations.

United States

Message

What I'm looking for

I'm looking to lead technology operations and AI automation initiatives where I can turn complex operational problems into reliable systems, improve response times, and deliver scalable projects across teams and sites.

At Elmcor Youth & Adult Activities, I lead IT operations across 14 sites and build live AI workflow systems, including support triage, EHR escalation, email classification, and security-camera monitoring. My automations reduce manual work, improve response times, and keep infrastructure issues visible before they disrupt operations.

I've led same-day technology cutovers for four shelter sites with zero interruption, managed enterprise EHR transitions, and directed technology deployments in hospital, real estate, and high-volume kitchen environments. I combine hands-on AI-directed development, Anthropic API and n8n workflow tooling with structured project delivery and team leadership.

Experience

Work history, roles, and key accomplishments

Current

IT Manager & AI Operations Lead

Current

Elmcor Youth & Adult Activities

Jun 2024 - Present (2 years 2 months)

Designed and deployed AI-powered workflow systems including IT support triage, EHR escalation, and security camera monitoring across 14 sites. Led IT operations, enterprise EHR transition, and staff AI literacy training.

AI Workflow Automation API Integration Jotform Google Sheets Gemini Gmail N8n Anthropic API Prompt Engineering IT Operations Project Management Agile Scrum Vendor Management KPI Tracking Change Management Risk Management Staff Development Onboarding

End User Projects Manager

NYU Langone

Mar 2023 - Jun 2024 (1 year 3 months)

Managed teams of 4-16 specialists executing high-volume technology deployments in hospital environments. Reduced inventory loss by 20% and led rollout of standardized asset management program.

Project Management Team Leadership Asset Management Process Improvement Reporting

IT & Building Operations Project Coordinator

Orsid Realty Co.

Oct 2020 - Feb 2023 (2 years 4 months)

Supported technology and building operations across 200+ properties. Increased equipment availability by 50% and led organization-wide Active Directory transition.

IT Operations Project Coordination Active Directory Logistics

IT Manager

Kitopi NYC

Oct 2019 - Apr 2020 (6 months)

Solely managed all IT operations across multiple high-volume kitchen sites. Led full technology build-out for four new kitchen launches within a 5-month expansion window.

IT Operations Multi Site Management Project Management