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ALVARO RAMIREZ

@alvaroramirez

Telecommunications Director at CEDIVA LLC who led AI/ML virtual-agent consulting integrated with AWS Amazon Connect.

At CEDIVA LLC, I develop sales strategies and Go-to-Market plans for the USA and Latin-America markets. I also led strategic consulting implementation for AI/ML conversational voice and chat virtual agents integrated with AWS Amazon Connect.

At IP COM LLC, I designed and developed an end-to-end cloud-based enterprise call center solution serving markets in Latin America. Earlier, I founded INTERDATA ENGINEERING, INC. and helped establish AT&T as a full voice and data solutions provider in Mexico.

Experience

Work history, roles, and key accomplishments

Current

Director

Current

CEDIVA LLC

Jan 2015 - Present (11 years 9 months)

Developing and executing sales strategies and Go-to-Market plans for USA and Latin-America markets. Led strategic digital transformation initiatives specializing in AIoT, AI/ML engineering, and Telecommunication/UC.

Sales Strategy Go To Market AIoT (AI enabled IoT)AI ML Telecommunications Unified Communications Amazon Connect IoT LPWAN LoRaWAN LTE Solar Energy

Business Development Director

QUOBIS

Jan 2016 - Dec 2023 (7 years 11 months)

Generated new business through aggressive strategies and prospecting to Communications service providers and enterprises. Managed complete sales cycles and presented to C-level executives the value of QUOBIS Communication Platform (CPaaS).

Business Development Sales CPaaS APIs SDK Salesforce Marketing Webinars Whitepapers Presentation Skills

Senior Vice President Technology

IP COM LLC

Jan 2007 - Dec 2015 (8 years 11 months)

Reported to CEO and led technology strategy, project management, and R&D for IP COM. Designed and developed an end-to-end enterprise Call Center Solution and mobile messaging architecture for SMS solutions.

Project Management R&D Solutions Architect Call Center Solutions Cloud Architecture SMS A2P Messaging Unified Communications Video Messaging

Owner & Managing Director

CEDIVA

Jan 2004 - Dec 2007 (3 years 11 months)

Owned and managed CEDIVA, an integrated telecommunication service provider. Explored new business opportunities and started operations in Madrid, Spain, integrating Fixed Mobile Convergence technologies.

Telecommunications Fixed Mobile Convergence VoIP GSM Business Development Strategic Partnerships

Founder/Executive Vice President

CIMA TELECOM

Jan 2000 - Dec 2004 (4 years 11 months)

Founded and led CIMA TELECOM, providing broadband, satellite, and prepaid/postpaid services. Raised capital and grew the company from nascent revenue to US$5M in 24 months.

Broadband DSL WiFi Satellite Prepaid Services VoIP SMB Solutions Capital Raising Strategic Planning

Founder/Executive Vice President

INTERDATA ENGINEERING, INC.

Jan 1981 - Dec 2000 (19 years 11 months)

Founded and led INTERDATA ENGINEERING, a worldwide enterprise solutions and communications distributor. Established AT&T as the first full voice and data solutions provider in Mexico and pioneered VoIP solutions.

Distribution AT&T VoIP Cisco Lucent Enterprise Solutions Telemedicine International Expansion

Founder

MICROAGE

Jan 1983 - Dec 1989 (6 years 11 months)

Founded a personal computer system integrator and computer store. Purchased franchise for South Florida and became authorized dealer for IBM, AT&T, Compaq, Apple, and Hewlett Packard.

System Integration Computer Sales Value Added Reseller (VAR)Networking Service And Support