CS
Open to opportunities

Chenly Merfaith Sullano

@chenlymerfaithsullan

Dedicated individual with a solid foundation in problem solving.

Philippines
Message

What I'm looking for

I am looking for a role that allows me to grow my skills in a supportive environment while contributing to team success.

I am a dedicated person with a solid foundation in problem solving and technical skills. My education in Industrial Engineering has equipped me with the knowledge and expertise to tackle complex challenges effectively. I pride myself on my ability to communicate clearly and efficiently, ensuring that I can convey important information to both colleagues and clients.

During my time as a Customer Service Representative at Alorica Northgate, I handled over 30 customer interactions daily, providing detailed, friendly, and polite service. My commitment to customer satisfaction has been a driving force in my professional journey, and I am eager to leverage my skills in a new role that allows me to continue growing and contributing positively to a team.

Experience

Work history, roles, and key accomplishments

AN

Customer Service Representative

Alorica Northgate

Aug 2024 - Feb 2025 (6 months)

Handled over 30 customer interactions daily, consistently providing detailed, friendly, and polite customer satisfaction. Assisted providers with claims, inquiries, and comprehensive policy information.

Education

Degrees, certifications, and relevant coursework

LA

LYCEUM OF ALABANG

Industrial Engineering, Industrial Engineering

Studied Industrial Engineering at Lyceum of Alabang, focusing on problem-solving and technical skills. Developed a solid foundation in engineering principles and their applications.

MS

MUNTINLUPA NATIONAL HIGH SCHOOL

Science, Technology, Engineering and Mathematics, Science, Technology, Engineering and Mathematics

Completed studies in Science, Technology, Engineering and Mathematics at Muntinlupa National High School. Gained foundational knowledge in STEM fields, preparing for higher education.

Tech stack

Software and tools used professionally

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Chenly Merfaith Sullano - Customer Service Representative - Alorica Northgate | Himalayas