Seeking a remote, work-from-home day shift role (part- or full-time, Indiana residents) in customer service, support, or human/public services. Experienced with live chat, email, and phone. I enjoy helping people access benefits, review eligibility, and solve problems. Equipment provided is a plus.
Allyson Spears
@allysonspears
Detail-oriented professional with admin, customer service & data entry skills, seeking remote work to grow while supporting my family.
What I'm looking for
I’m a kind-spirited, people-focused professional with over a decade of experience in customer service, administrative support, and data management. Family and career are equally important to me, and I take pride in balancing both with dedication and reliability. My husband and I own B&A Home Improvement LLC, but that flexible, as-needed role never interferes with the effort or schedule I give to my primary work. I’m also a devoted Chicago sports fan—Cubs, Bears, and Blackhawks keep me cheering year-round.
Above all, my goal in work and in life is simple: to approach every interaction with kindness, professionalism, and a focus on leaving each person’s day a little brighter. I’m excited to find a role with a company that appreciates family priorities and provides a positive place to grow, learn, and work with great people every day.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
B&A Home Improvement LLC
Jan 2015 - Present (10 years 9 months)
Directed all office communications, scheduling, billing, and client follow-up while maintaining records and coordinating project updates with contractors to ensure timely service delivery and high customer satisfaction.
Department Manager — Customer Service
Ace Hardware
Dec 2011 - Dec 2017 (6 years)
Directed inventory control and stock replenishment for cleaning products, led cashier operations including daily cash management and new hire training, and provided customer service to drive repeat business.
Administrative Assistant
Pebow Enterprises
Jan 2004 - Dec 2010 (6 years 11 months)
Provided comprehensive administrative support including calendar management, correspondence handling, shipping/receiving, records organization, and preparation of reports and presentations to support staff and executives.
Education
Degrees, certifications, and relevant coursework
Everest College, Merrillville
Certificate of Completion, Medical Assistant/Medical Administrative Assistant
2005 - 2025
Completed a Certificate of Completion in Medical Assistant/Medical Administrative Assistant from June 2005 to September 2025.
Chesterton High School
High School Diploma, General Education
1998 - 2025
High School Diploma obtained June 1998 with records listed through August 2025.
Everest College Merrillville
Technical Training Certificate, Medical Assistant / Medical Administrative Assistant
Completed technical training in Medical Assistant/Medical Administrative Assistant, awarded a certificate in 2006.
Chesterton High School
High School Diploma, General Education
High school diploma awarded in 2003 from Chesterton High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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