Nikki Brandt
@nikkibrandt
Customer Service and Administrative Professional with experience in multiple industries.
What I'm looking for
As a dedicated and results-driven customer service and administrative professional, I leverage my expertise in providing exceptional customer experiences, managing daily operations, and implementing process improvements. With a strong background in customer-facing roles, I excel in resolving issues, coordinating with teams, and maintaining accurate records.
Throughout my career, I have developed a unique ability to navigate multiple programs, generate reports, and maintain databases. My proficiency in Microsoft Office suite and specialized accounting software enables me to efficiently manage data and perform various administrative tasks.
I am a strong communicator and team player, with a proven track record of fostering a positive and productive work environment. I am committed to delivering high-quality results, exceeding customer expectations, and driving business growth.
Experience
Housekeeping Supervisor
Sun Communities
Feb 2023 - Aug 2023 (6 months)
Supervised housekeeping staff and ensured cleanliness and organization of facilities.
Front Desk Associate
IVEE Corp
Oct 2022 - Feb 2023 (4 months)
Provided customer service and coordinated job seeker traffic via telephone and in person.
Career Navigator
West Michigan Works
Jan 2017 - Oct 2022 (5 years 9 months)
Recognized customer issues and provided solutions via email and live chat.
Administrator
Ferrell Gas
Nov 2015 - Jan 2017 (1 year 2 months)
Maintained databases, generated reports, and reviewed records.
Front Desk Associate
Hooper Printing
Oct 2011 - Jan 2013 (1 year 3 months)
Provided customer service and maintained accurate records.
Front Desk Associate
ArrowSwift Printing & Office Supply
Aug 2008 - Jan 2011 (2 years 5 months)
Coordinated customer traffic and maintained accurate records.
Manager
Spectrum (Charter Communications)
Oct 1999 - Jul 2003 (3 years 9 months)
Managed staff, implemented operational standards, and maintained databases.
Tech stack
Learn about the tools and technologies that Nikki likes to use.
Availability
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