Allyson Kuhn

Planned and managed 988 Lifeline operations for a non-profit, implemented training curriculums raising call quality scores by 20% and improved onboarding time-to-readiness by 7–14 days while ensuring regulatory compliance.

Provide text-based crisis intervention and risk assessment, delivering over 200 volunteer hours using trauma-informed and culturally responsive practices to de-escalate high-acuity situations.

Provided in-person and telehealth counseling to a 30-client weekly caseload, improving client outcomes by 20% and maintaining 90% client satisfaction while reducing documentation errors by 10% via EHR management.

Managed a federal grant to expand suicide prevention and mental health services during COVID-19, trained 20+ staff, supervised 15+ responders, and tracked outcomes using Excel, Genesys, and SAMHSA tools.

Delivered supervised counseling using evidence-based interventions (CBT), co-facilitated support groups, and completed 1,500 supervised hours toward licensure while maintaining confidential clinical documentation.

Created and edited inclusive mental health content for a digital platform, ensuring trauma-informed messaging and alignment with best practices.

Grade: 4.0 GPA

Master's Degree in Clinical Mental Health Counseling completed with a 4.0 GPA, including supervised clinical practice toward licensure.

Grade: 4.0 GPA

Bachelor's Degree in Human Development completed with a 4.0 GPA.