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Milly Krivanek

@millykrivanek

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Compassionate crisis counselor specializing in chat/text intervention and risk assessment.

United States

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What I'm looking for

I seek a role providing crisis intervention via chat/text or in-person, with opportunities to train staff, use evidence-based trauma-informed care, and grow into supervisory or program coordination responsibilities.

I am a compassionate crisis counselor with three years of hands-on experience providing chat and text-based interventions through 988. I specialize in risk assessment, de-escalation, safety planning, and real-time documentation to ensure accurate client records and appropriate referrals.

My work has spanned remote national coverage and in-person statewide services, including coordination of international behavioral health resources when needed. I regularly applied evidence-based, trauma-informed approaches—solution-focused therapy, Rogerian methods, and the CARE model—to support clients in acute distress.

Beyond direct counseling, I have trained new crisis counselors and program coordinators transitioning into chat/text formats, and have acted as shift supervisor when leadership was unavailable. My roles required strong communication, mentoring, and adherence to local, state, and federal ethical guidelines.

I hold a B.A. in Psychology with a minor in Studio Art and bring additional experience in documentation accuracy, data entry across systems, and remote work environments. I am committed to continuous learning and to delivering empathetic, reliable crisis support.