Allyson Kuhn
@allysonkuhn
Licensed mental health counselor specializing in crisis intervention, training, and program management.
What I'm looking for
I am a licensed mental health counselor and crisis services manager focused on suicide prevention, evidence-based care, and workforce development. I combine clinical expertise with operational leadership to improve access and outcomes.
In my current role managing the 988 Suicide & Crisis Lifeline, I design and implement training curricula, improve onboarding efficiency, and raised call quality scores by 20%. I develop and maintain quality assurance protocols, policies, and compliance processes to ensure audit readiness.
As a practicing counselor I provided weekly in-person and telehealth care to an active caseload, implemented individualized treatment plans that produced a 20% improvement in client outcomes, and reduced documentation errors through disciplined EHR practices. I completed supervised practice hours toward licensure and now hold full licensure in clinical mental health counseling.
I have led federally funded projects, supervised crisis teams, tracked service outcomes with Excel, Genesys, and SAMHSA tools, and volunteered as a crisis counselor for over 200 hours. I seek roles where I can scale preventative services, strengthen clinical teams, and build training that improves care for high-risk populations.
Experience
Work history, roles, and key accomplishments
988 Suicide and Crisis Lifeline Manager
Contact Community Services
Sep 2022 - Present (3 years 1 month)
Planned and managed the 988 Suicide & Crisis Lifeline within a non-profit, implementing training and QA that increased call quality scores by 20% and reduced new-hire time-to-readiness by up to 14 days.
Crisis Counselor
Crisis Text Line
Oct 2018 - Present (7 years)
Provided 200+ hours of text-based crisis support, conducted thorough risk assessments, and upheld trauma-informed, culturally responsive de-escalation practices.
Mental Health Counselor (Limited Permit)
Branches of Growth
Oct 2021 - Apr 2024 (2 years 6 months)
Delivered in-person and telehealth therapy to a 30-client weekly caseload, achieving 90% client satisfaction and improving overall client outcomes by 20%.
Project Director, Suicide Prevention
Contact Community Services
Mar 2020 - Sep 2022 (2 years 6 months)
Managed a federal grant during the COVID-19 pandemic to expand suicide prevention and behavioral health services across NY counties, supervised 15+ crisis responders and tracked outcomes using Excel, Genesys, and SAMHSA tools.
Mental Health Counseling Intern
Branches of Growth
Oct 2019 - May 2021 (1 year 7 months)
Provided supervised counseling using evidence-based interventions (CBT), co-facilitated support groups, and completed 1,500 supervised hours toward NYS licensure.
Education
Degrees, certifications, and relevant coursework
Medaille College
Master's Degree, Clinical Mental Health Counseling
2019 - 2021
Grade: 4.0 GPA
Master's Degree in Clinical Mental Health Counseling completed in May 2021 with a 4.0 GPA.
SUNY Empire State College
Bachelor's Degree, Human Development
2017 - 2019
Grade: 4.0 GPA
Bachelor's Degree in Human Development completed in May 2019 with a 4.0 GPA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Allyson?
You can contact Allyson and 90k+ other talented remote workers on Himalayas.
Message AllysonFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
