Allison Hoshia
@allisonhoshia
Resourceful leader with expertise in client success and relationship management.
What I'm looking for
I am a resourceful and results-driven professional with extensive expertise in client success, relationship management, and strategic planning. My career has been marked by a commitment to enhancing client satisfaction through innovative solutions and data-driven insights. I have successfully led cross-functional teams and optimized workflows to achieve measurable outcomes, ensuring that client needs are met with precision and impact.
In my most recent role as Vice President of Client Services at DonorBase/Data Axle, I guided the integration of client service protocols during a significant acquisition, ensuring a seamless transition while maintaining high service standards. My efforts in developing comprehensive training materials and collaborating with sales teams have resulted in increased revenue and improved client retention. I am dedicated to continuous improvement and driving business objectives that align with client success.
Throughout my career, I have consistently demonstrated my ability to analyze client demographics and produce data-driven reports that identify sales opportunities. My experience spans various roles, from Senior Account Executive to Account Executive, where I have honed my skills in managing client relationships and optimizing project workflows. I am passionate about leveraging my expertise to contribute to organizational success and foster strong client partnerships.
Experience
Work history, roles, and key accomplishments
Vice President of Client Services
DonorBase/Data Axle
Sep 2021 - Oct 2023 (2 years 1 month)
Guided the integration of client service protocols during the acquisition by Data Axle, ensuring a seamless transition. Developed training materials and collaborated with the Sales Team to enhance client segmentation strategies, resulting in increased revenue and improved client retention.
Vice President of Client Services
DonorBase/Lake Group Media
Jan 2016 - Sep 2021 (5 years 8 months)
Led post-sale client engagement initiatives, achieving high client satisfaction through streamlined policies. Standardized workflows and implemented centralized billing logs to enhance project visibility and reduce errors.
Senior Account Executive
DonorBase/Lake Group Media
Jan 2011 - Jan 2016 (5 years)
Collaborated with nonprofits to enhance donor engagement and developed a robust donor data management system. Drove list rental sales initiatives, contributing to increased revenue and market expansion.
Account Executive
DonorBase/Lake Group Media
Dec 2007 - Jan 2011 (3 years 1 month)
Managed external list rentals and analyzed client needs to recommend lists that enhanced outreach. Streamlined order processing and served as the primary point of contact post-sale, maintaining strong client relationships.
Media Marketing Assistant
Lake Group Media
May 2007 - Dec 2007 (7 months)
Reviewed mail campaign results and assessed donor list performance to identify high-performing segments. Implemented optimizations to improve campaign ROI.
Executive Assistant
LuckyChick Inc.
Jul 2005 - Apr 2007 (1 year 9 months)
Provided administrative support to executives, managing schedules and communications. Assisted in project coordination and documentation.
Manager/Assistant Buyer
Annabella, Inc.
May 2004 - Jul 2005 (1 year 2 months)
Managed purchasing and inventory for the showroom, ensuring optimal stock levels and vendor relationships. Assisted in sales strategies and customer service.
Showroom Coordinator
Stephen & Company
Dec 2003 - May 2004 (5 months)
Coordinated showroom activities and assisted in client interactions, ensuring a positive experience. Managed inventory displays and promotional materials.
Education
Degrees, certifications, and relevant coursework
Ramapo College of New Jersey
Bachelor of Arts, Communication
Activities and societies: Concentration in Public Communication
Availability
Location
Authorized to work in
Job categories
Interested in hiring Allison?
You can contact Allison and 90k+ other talented remote workers on Himalayas.
Message AllisonFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
