Wamalwa William Sammy

Set and enforced company standards for operations and quality of service, developing and implementing strategies for extensive sales and distribution. Monitored the sales industry to identify market trend changes, adjusting strategies accordingly, and establishing sales objectives and quotas. Communicated with clients to identify product requirements, facilitated supply, and resolved customer issu

Built sales pipeline, managed prospects, ran sales reports, and managed customer accounts using Odoo CRM. Analyzed sales performance, coverage, and segmentation, distributing KPI reports to illustrate findings. Sustained continuous revenue by establishing a successful client base and sales funnels, providing annual and quarterly forecasting reports.

Responded to tender documents, proposals, reports, and supporting literature, managing workload to organize and prioritize daily and weekly goals. Contributed to team and progress meetings to update and inform colleagues.

Networked with existing customers to maintain links and promote additional products and upgrades. Handled hardware or software problems and faults, referring to specialist technical colleagues when appropriate.

Developed effective sales plans using sales methodology and provided technical advice to customers on installation and use of computer systems and networks. Advised on software features and their application in various contexts like accounting and manufacturing, meeting sales targets set by managers.

Prepared and delivered presentations and demonstrations of software to customers. Marketed and promoted a portfolio of products by writing and designing sales literature and attending industry events.

Completed a Bachelor of Computer Science degree. The curriculum covered fundamental concepts and principles of computer science.

Obtained a Diploma in Business Management with a specialization in Sales. This program focused on key aspects of business administration and sales strategies.

Earned a Certificate in Information Technology. The coursework provided foundational knowledge in IT principles and applications.

Completed a Certificate in Computer Engineering. This program focused on the principles and practices of computer hardware and software systems.

Obtained the Kenya Certificate of Secondary Education. This certificate marks the completion of secondary education.

Completed the Kenya Certificate of Primary Education. This certificate signifies the completion of primary education.