Aliza Vargas
@alizavargas
Customer service expert dedicated to client satisfaction and problem resolution.
What I'm looking for
I am a dedicated customer service professional with a strong focus on client satisfaction and effective communication. My experience spans various roles where I have consistently delivered exceptional support, ensuring that clients' needs are met and their concerns are addressed promptly. At Hulu, I maintained customer services and communicated new product options, enhancing the overall customer experience.
In my role as a Data Entry Specialist at Draken International, I honed my skills in database management, ensuring that documents were accurately updated and organized. My adaptability and problem-solving abilities have allowed me to thrive in fast-paced environments, while my strong communication skills enable me to build lasting relationships with clients. Currently, I am expanding my expertise in sales and marketing as a Sales Associate at Wholesale Smoke, where I engage with clients and manage social media marketing strategies.
Experience
Work history, roles, and key accomplishments
Sales Associate
Wholesale Smoke
Jan 2023 - Present (2 years 6 months)
Interacted with clients regarding upcoming products, updated client accounts, and aided customers with bulk pricing. Managed social media and mass marketing, including photography, graphic design, and editing posts for incoming products and scheduled events.
Data Entry Specialist
Draken International
Jan 2019 - Present (6 years 6 months)
Performed manual database administration, including data input, scanning, and filing from paper to the company database. Managed updating, correcting, and organizing older paper documents into the company database.
Customer Service Rep.
Hulu
Jan 2018 - Present (7 years 6 months)
Maintained customer services, needs, and concerns. Communicated new product options, service solutions, and future updates for a better experience. Experienced with outbound calls, advising technical support, and Microsoft Office Suite.
Education
Degrees, certifications, and relevant coursework
Polk State College
Associate Degree, General Studies
Currently pursuing an Associate Degree, focusing on developing a strong academic foundation. Expected to graduate in 2024.
Lakeland Senior High
Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills across various subjects. Graduated in 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
reallygreatsite.comJob categories
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