Open to opportunities

Aliza Vargas

@alizavargas

Message

Customer service expert dedicated to client satisfaction and problem resolution.

United States

Message

What I'm looking for

I am looking for a role that values client relationships and offers opportunities for growth.

I am a dedicated customer service professional with a strong focus on client satisfaction and effective communication. My experience spans various roles where I have consistently delivered exceptional support, ensuring that clients' needs are met and their concerns are addressed promptly. At Hulu, I maintained customer services and communicated new product options, enhancing the overall customer experience.

In my role as a Data Entry Specialist at Draken International, I honed my skills in database management, ensuring that documents were accurately updated and organized. My adaptability and problem-solving abilities have allowed me to thrive in fast-paced environments, while my strong communication skills enable me to build lasting relationships with clients. Currently, I am expanding my expertise in sales and marketing as a Sales Associate at Wholesale Smoke, where I engage with clients and manage social media marketing strategies.

Experience

Work history, roles, and key accomplishments

Sales Associate

Wholesale Smoke

Jan 2023 - Present (2 years 6 months)

Interacted with clients regarding upcoming products, updated client accounts, and aided customers with bulk pricing. Managed social media and mass marketing, including photography, graphic design, and editing posts for incoming products and scheduled events.

Sales Social Media Management Graphic Design Photography Marketing

Data Entry Specialist

Draken International

Jan 2019 - Present (6 years 6 months)

Performed manual database administration, including data input, scanning, and filing from paper to the company database. Managed updating, correcting, and organizing older paper documents into the company database.

Data Entry Database Management Document Management Data Input

Customer Service Rep.

Hulu

Jan 2018 - Present (7 years 6 months)

Maintained customer services, needs, and concerns. Communicated new product options, service solutions, and future updates for a better experience. Experienced with outbound calls, advising technical support, and Microsoft Office Suite.

Customer Service Technical Support Outbound Calling Microsoft Excel Communication