CB

Open to opportunities

Cynthia Bodnar

@cynthiabodnar

Customer service and data-focused professional skilled in remote admin and research.

What I'm looking for

I’m looking for a remote-friendly role where I can support customers, keep data accurate, and use internet research and social media evaluation to improve engagement, operations, and day-to-day workflow efficiency.

I’m a detail-oriented, highly motivated professional with strong communication, internet research, and analytical skills. I’m experienced in customer service, data handling, social media engagement, and administrative support, and I’m at my best working independently in remote environments while staying productive and accurate.

Most recently, I supported customers at Walmart by assisting with inquiries, transactions, and issue resolution, while maintaining accurate records and meeting daily productivity targets. Before that, as an Administrative Assistant with Amazon Fulfillment Support, I managed data entry, scheduling, and online documentation, and I conducted online research to organize reports for operational needs.

I also bring experience from Social Media Coordinator and Data Entry roles—evaluating online content, moderating online discussions, verifying information, and preparing management-ready reports. I pair critical thinking and attention to detail with reliable time management, Microsoft Office/Google Workspace skills, and a professional approach to feedback, accuracy, and confidentiality.

Experience

Work history, roles, and key accomplishments

WM

Customer Service Associate

Walmart McAlester

Jan 2022 - Jan 2023 (1 year)

Assisted customers with inquiries, transactions, and issue resolution in a fast-paced retail environment. Maintained accurate records, handled digital systems and online order management, and collaborated with team members to improve workflow efficiency and customer satisfaction.

Customer Service Data Entry Order Management Record keeping Attention To Detail Team Collaboration Time Management

AS

Administrative Assistant

Amazon Fulfillment Support

Jan 2020 - Jan 2022 (2 years)

Managed data entry, scheduling, and online documentation processes to support operational activities. Conducted online research, communicated with remote supervisors, ensured accuracy and confidentiality for digital records, and monitored/evaluated social media interactions to support positive customer engagement.

Data Entry Scheduling Documentation Internet Research Report Writing Confidentiality Social Media Moderation

TA

Social Media Coordinator

Jan 2019 - Jan 2020 (1 year)

Processed and maintained digital records with a high level of accuracy and confidentiality while supporting day-to-day operations. Performed internet research and document verification, managed large volumes of information against strict deadlines, and collaborated with internal teams to improve administrative workflow and reporting accuracy.

social media engagement Data Management Confidentiality Internet Research Document Verification Attention To Detail

FO

Data Entry Specialist

Jan 2018 - Jan 2019 (1 year)

Performed data entry and administrative support tasks while maintaining accuracy and confidentiality for company records. Supported daily operations through efficient handling of information and attention to detail in a deadline-driven environment.

Data Entry Administrative Support Accuracy Confidentiality Documentation Time Management Attention To Detail Record keeping Internet Research

Education

Degrees, certifications, and relevant coursework

OU

Oklahoma State University

Bachelor of Science (B.Sc.), Business Administration

Earned a Bachelor of Science (B.Sc.) in Business Administration at Oklahoma State University.

Tech stack

Software and tools used professionally

Gmail

Google Workspace

Remote

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