SH
Open to opportunities

Stephanie Henley

@stephaniehenley

Customer-focused professional with extensive experience in technical support.

United States

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a customer-focused professional with over 10 years of experience in customer service and more than 8 years in technical support across various platforms. My exceptional communication skills and strong troubleshooting abilities have allowed me to manage high-volume inquiries efficiently while maintaining a high level of accuracy and customer satisfaction.

Currently, I work as a Data Entry Specialist at Oasis Marketing Solutions, where I enter and update customer information in internal databases with speed and accuracy. My previous roles have included providing customer support for a leading social media advertising platform and assisting users with technical issues for internet and connectivity services. I am dedicated to career growth within a values-driven organization and committed to delivering exceptional service in every interaction.

Experience

Work history, roles, and key accomplishments

OS
Current

Data Entry Specialist

Oasis Marketing Solutions

Jan 2023 - Present (2 years 4 months)

Responsible for entering and updating customer information in internal databases, maintaining data integrity, and generating reports to ensure stakeholders have access to accurate client data.

Education

Degrees, certifications, and relevant coursework

HS

High School

High School Diploma, General Education

Obtained a High School Diploma or Equivalent, which provided foundational education and skills necessary for further professional development.

Tech stack

Software and tools used professionally

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Stephanie Henley - Data Entry Specialist - Oasis Marketing Solutions | Himalayas