Open to opportunities

Ali User

@aliuser25

Message

I’m a B2B Sales Development professional who books demos and qualifies pipeline with HubSpot/Salesforce.

India

Message

What I'm looking for

I’m looking for a role where I can own outbound B2B prospecting, exceed demo-booking KPIs, and grow pipeline through strong CRM workflows (HubSpot/Salesforce) in a fast-paced, high-volume environment.

I’m a MDR/SDR with 4+ years across outbound B2B sales, content moderation, and customer support. I’ve consistently exceeded demo-booking KPIs by converting cold leads into qualified pipeline, while managing CRM workflows in high-volume SaaS and staffing environments.

In my most recent outbound role, I engaged 50+ B2B prospects daily and advanced leads from first contact to qualified pipeline with a 30%+ demo-booking rate. I delivered proof-of-concept demonstrations tailored to client requirements, reducing average sales cycle touchpoints by ~2 steps, and kept 100+ active deals on track with accurate touchpoints and follow-up cadences.

I also bring Trust & Safety experience, reviewing 100+ paid advertisements daily against Meta platform policies with a 95%+ accuracy rate. I reduced escalation backlog by 20% through proactive prioritisation and processed 500+ cases per week at peak volume—skills that reinforce how I handle risk, quality, and SLA-driven performance.

Experience

Work history, roles, and key accomplishments

Marketing Development Representative

Cloudhire Staffing Solutions

Jan 2026 - Apr 2026 (3 months)

Engaged 50+ B2B prospects daily and drove a 30%+ demo-booking rate by advancing leads into qualified pipeline stages. Delivered tailored proof-of-concept demos and managed CRM workflows for 100+ deals to keep touchpoints and follow-up cadences accurate.

Cold Calling Demo Booking Lead Qualification Pipeline Management HubSpot Salesforce Cold Email Outreach

Content Moderator - Trust & Safety

TaskUs India Pvt. Ltd

Mar 2024 - Dec 2025 (1 year 9 months)

Reviewed 100+ paid advertisements daily for Meta policy compliance, maintaining 95%+ accuracy across 21 months. Reduced escalation backlog by 20% through proactive case prioritization, processing 500+ cases per week at peak volume.

Content Moderation Trust & Safety Meta Policy Adherence SLA Management Escalation Handling High Volume Review Quality Assurance

Outbound Sales Associate

Sutherland

Feb 2023 - Feb 2024 (1 year)

Executed 80+ outbound B2B/B2C calls daily and converted 25% of cold leads into qualified opportunities, consistently placing in the top 10% of the sales floor. Managed a 200+ prospect CRM pipeline and reduced follow-up gaps by 15% through structured cadence management.

Outbound Calling Lead Qualification Consultative Selling Sales Pipeline Management KPI Tracking Sales Prospecting Opportunity Management

Customer Support Associate

Technotask Business Solutions Pvt. Ltd

Jan 2022 - Jan 2023 (1 year)

Resolved 90+ customer queries daily across voice, chat, and email, achieving 95% CSAT and 85%+ first-call resolution (FCR). Handled 15+ daily escalations and reduced average handle time by 12% via structured triage and knowledge-base optimization.

Customer Support FCR CSAT Escalation Management Knowledge Base Optimization Average Handle Time