@alishacombs
Social Media Care Manager at T-Mobile, advancing executive social care after progressing through specialist and coaching roles.
United StatesAt T-Mobile, I've progressed through social media care roles from Social Media Specialist to Social Media Care Manager. My work in executive social media care included the Social Listening Pilot, Career Advantage, NXTLVL, and Social T-Voice.
Before my current role, I coached Executive Social Care at T-Mobile. I also served as a Customer Service Representative, Advisor, and received the 2013 Peak Achievement Award.
Work history, roles, and key accomplishments
Worked as Social Media Care Manager at T-Mobile.
Worked as Coach, Executive Social Care at T-Mobile.
Worked as Sr. Specialist, Executive Social Media Care at T-Mobile.
Social Listening Pilot 2017-2018
Career Advantage 2018
NXTLVL 2020
Social T-Voice 2020
Worked as Social Media Specialist at T-Mobile.
2013 Peak Achievement Award Winner
Worked as Senior Airman at United States Air Force.
Degrees, certifications, and relevant coursework
Business Writing Strategies
Issued Jul 2019
Embracing Change (2014)
Issued Oct 2019
Developing Your Emotional Intelligence
Issued May 2019
Professional Networking
Issued Oct 2019
Influencing Others
Issued May 2019
Repairing Your Reputation
Issued May 2019
Master of Business Administration (MBA), Business Administration Program and Minor Concentration in Project Management
2015 - 2017
Bachelor of Arts (BA), Accounting and Minor Concentration in Project Management
2012 - 2015
Software and tools used professionally
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