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Alina NastasăAN
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Alina Nastasă

@alinanastasa

Customer service representative and mathematics teacher, bringing together great communications abilities and strong analytical skills.

Romania
Message

I’m a mathematics graduate and a versatile professional transitioning into the corporate sector. As a Mathematics Teacher, I taught and mentored over 150 students, supporting their academic development through adapted, effective methods.

I also bring strong organizational and administrative experience from coordinating projects under the National Programme for Reducing School Dropout (PNRAS). I prepared and managed operational documentation, organized educational activities, and maintained clear communication with parents and public institutions.

In customer-facing work, I served as a Customer Service Representative where I identified and prospected potential clients using digital tools like web scraping and online research. I managed and updated company databases, collaborated on business development opportunities, and handled unforeseen situations while keeping client communication clear and effective.

I’m a fast learner and adaptable team player who combines analytical thinking with structured processes. I’m excited to apply my customer support strengths and data-driven approach to help companies grow through better client engagement.

Experience

Work history, roles, and key accomplishments

SC EST PONTEM SRL logoSS

Customer Service Representative

Jan 2022 - Dec 2023 (1 year 11 months)

In this role, I was responsible for identifying and prospecting potential clients, using digital tools such as web scraping and online research to collect and analyze relevant data. I managed and regularly updated company databases, contributing to the selection and prioritization of organizations to be contacted by the team.
I also collaborated with colleagues to evaluate business development opp

 Secondary School :"Grigore T Popa" , Romania logoSR
Current

Mathematics Teacher

Secondary School :"Grigore T Popa" , Romania

Sep 2022 - Present (3 years 11 months)

Throughout my teaching career, I have managed a diverse range of objectives and responsibilities with dedication and rigor, spanning both educational and administrative domains.

My primary role in the educational process involved teaching and mentoring over 150 students in Mathematics, consistently supporting their academic development through adapted and effective pedagogical methods.

From an o

Education

Degrees, certifications, and relevant coursework

UI

University „Alexandru Ioan Cuza” from Iași

Degree in Mathematics, Mathematics

2018 - 2021

Grade: 8.0

Activities and societies: Student

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