Open to opportunities

Alise Axini

@aliseaxini

Message

Enthusiastic mathematics tutor with strong communication skills.

Romania

Message

What I'm looking for

I am looking for a role that allows me to utilize my teaching skills while fostering positive relationships and contributing to student success.

I am a dedicated mathematics tutor with over eight years of experience in preparing high school students for their exams. My approach is centered around patience and clarity, ensuring that students grasp complex concepts through simple explanations. I take pride in establishing positive working relationships with my students, which fosters a supportive learning environment.

In addition to my tutoring experience, I have worked as a Customer Service Expert, where I honed my communication skills and learned to handle customer complaints effectively. My ability to analyze customer feedback and collaborate with management has equipped me with valuable insights into customer satisfaction and service improvement.

Experience

Work history, roles, and key accomplishments

Current

Private Mathematics Tutor

Current

Self-employed

Oct 2015 - Present (9 years 8 months)

Prepared high school students for mathematics exams, offering one-on-one or small group support. Patiently explained complex equations and ensured student comprehension of challenging concepts.

Mathematics Teaching Problem Solving Communication Mentoring

Customer Service Expert

CGS (Computer Generated Solutions)

Nov 2024 - Mar 2025 (4 months)

Provided comprehensive customer support, addressing inquiries and resolving issues to ensure client satisfaction. Collaborated with management to improve service delivery and collected customer feedback for continuous improvement.

Customer Support Communication Team Collaboration Service Delivery

Customer Service Expert

Teleperformance

Sep 2022 - May 2023 (8 months)

Managed customer complaints and inquiries across various platforms, including online messaging and inbound calls. Processed bills, handled payments, and provided technical troubleshooting to ensure high customer satisfaction.

Customer Service Complaint Handling Email Communication Billing Payment Processing Troubleshooting Customer Satisfaction CRM Software Communication

Education

Degrees, certifications, and relevant coursework

Topraisar Technological High School

High School Diploma, Multidisciplinary Studies

Completed a comprehensive high school curriculum focusing on a wide range of subjects. Key areas of study included English, Mathematics, Biology, Chemistry, Physics, Earth Science, IT, and Global History.