
Ali Abdulhafidh
@aliabdulhafidh
Operations Manager at BUSBUL TRADING COMPANY who coordinated deliveries and resolved customer and stock issues.
What I'm looking for
At BUSBUL TRADING COMPANY, I coordinated day-to-day operations involving customers, suppliers, employees, drivers, deliveries, and stock. I used GPS tracking to monitor deliveries and handled unexpected incidents, including arranging a backup vehicle and transferring goods after a delivery truck accident.
I also founded THE 9–5 ESCAPE PLAN, a digital education project, where I managed content planning, research, publishing, and performance tracking. My administrative and digital work includes organizing records and workflows with Google Sheets, Trello, Monday.com, and AI tools.
Experience
Work history, roles, and key accomplishments
Operations Manager
Busbul Trading Company
Feb 2018 - May 2024 (6 years 3 months)
Coordinated day-to-day business operations involving customers, suppliers, employees, drivers, deliveries, stock, documentation, and operational information. Managed multiple competing priorities with minimal supervision and resolved operational issues.
Head of Department – Unilever
Busbul Trading Company Limited
Feb 2018 - Nov 2018 (9 months)
Coordinated departmental activities, staff, stock-related information, and day-to-day operational requirements. Communicated with internal and external stakeholders to support timely resolution of operational issues.
Surveyor Assistant
Mashariki Geosurveys Limited
Jan 2016 - May 2016 (4 months)
Supported field operations, data collection, documentation, and accurate handling of technical information.
Salesperson
Fayaz Bakery Limited
Jan 2015 - May 2015 (4 months)
Handled customer inquiries and sales activities while maintaining accurate product and transaction information.
Administrative / Operations Support
Pembe Flour Mills
Jan 2014 - May 2014 (4 months)
Supported day-to-day administrative and operational activities in a business environment. Assisted with coordination, documentation, communication, and routine operational follow-up.
Social Media & Virtual Assistant Projects
Digital & Freelance Practice
Developed practical experience in social media content planning, research, administrative support, digital organization, and client-service workflows. Created portfolio projects demonstrating organization, communication, research, content management, and attention to detail.
Founder / Content & Digital Project
The 9–5 Escape Plan
Planned and managed a digital education project focused on helping employed beginners develop practical skills and create additional income opportunities. Managed content planning, research, social media workflows, publishing, and performance tracking across multiple platforms.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Bachelor of Science, Geospatial Engineering
2013 - 2017
Completed coursework for a BSc in Geospatial Engineering, but the degree was not completed.
Sheikh Khalifa Bin Zayed Al Nahyan Secondary School
Kenya Certificate of Secondary Education, Secondary Education
2008 - 2011
Grade: A Plain
Attained KCSE with an A Plain.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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