Open to opportunities

Alfonse Ogalo

@alfonseogalo

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Detail-oriented Executive Support and Operations Specialist with tech expertise.

Kenya

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What I'm looking for

I am looking for a role that fosters innovation, teamwork, and offers opportunities for growth.

I am a proactive Executive Support and Operations Specialist with over three years of experience in managing distributed teams and streamlining workflows for tech-driven organizations. My expertise lies in implementing digital systems, coordinating schedules, and optimizing remote operations across global time zones. I thrive in high-stakes environments, particularly within AI startups and digital marketing, where I leverage my exceptional organizational skills and a strong familiarity with emerging tech ecosystems.

Throughout my career, I have successfully led teams in AI model training, ensuring high-quality outputs and efficient workflows. My role as a Team Lead at Invisible Technologies Inc. allowed me to conduct onboarding and training for new team members while maintaining performance reports and contributing to workflow improvements. I am also skilled in digital marketing and brand operations, having directed marketing efforts for a vehicle sales business, where I managed digital pipelines and customer communications effectively.

With a strong bias for action and a commitment to excellence, I am dedicated to enhancing operational efficiency and fostering collaboration across cross-functional teams. I am eager to bring my skills and experience to a dynamic organization that values innovation and teamwork.

Experience

Work history, roles, and key accomplishments

Current

Social Media & Operations Manager

Current

Tina Tina Rides & Homes

Jan 2023 - Present (2 years 6 months)

Directed marketing operations and scheduling for a vehicle sales business. Managed digital pipelines to ensure team task alignment.

Marketing Operations Customer Service Reporting Documentation

AI Model Trainer

Translated

Feb 2025 - May 2025 (3 months)

Evaluated LLM outputs for accuracy, consistency, and reliability. Tracked tasks and feedback loops to enhance operational turnaround.

Workflow Optimization Reporting Data Analysis

AI Trainer

Super Annotate

Dec 2024 - Jan 2025 (1 month)

Managed large datasets and coordinated global labeling workflows. Applied RLHF and SFT techniques to align training outputs.

SFT

Freelance SEO, Marketing & Digital Ops Coordinator

Self-employed

Jan 2021 - Dec 2024 (3 years 11 months)

Handled SEO content calendars and multi-platform campaigns. Maintained brand-aligned communications and organizational systems.

SEO Brand Communications Client Relationship Management

Team Lead – LLM Training Project

Invisible Technologies Inc.

May 2024 - Sep 2024 (4 months)

Led a team of 12 AI trainers, ensuring high-quality LLM annotation and evaluation. Conducted onboarding and training for new team members.

Team Leadership Quality Assurance Onboarding Recruitment coordination

LLM AI Trainer

Invisible Technologies

Mar 2024 - Jun 2024 (3 months)

Designed and documented protocols for efficient model assessment. Structured workflows with client-facing teams.

Workflows Asynchronous Communication Client Relations

Warehouse Assistant

Oppo Kenya

Jan 2018 - Dec 2020 (2 years 11 months)

Received, inspected, and organized incoming warehouse stock. Recorded inventory movement and updated databases.

Inventory Management Logistics Coordination Warehouse operations

Private Tutor

Self-employed

Jan 2016 - Dec 2018 (2 years 11 months)

Prepared students for exams with custom study plans. Tracked academic progress and maintained communication with parents.

Tutoring Educational Support

Freelance Transcriptionist

Remote

Jan 2017 - Dec 2018 (1 year 11 months)

Delivered accurate transcripts for legal, corporate, and academic content. Handled high-volume workloads and met tight global deadlines.

Transcription Legal Corporate Academic Content Time Management

Education

Degrees, certifications, and relevant coursework

University of Nairobi

Bachelor of Science, Actuarial Science

Studied Actuarial Science, focusing on mathematical and statistical methods to assess risk in insurance and finance. Gained a strong foundation in probability, statistics, economics, and financial mathematics.

Dagoretti High School

Kenya Certificate of Secondary Education, General Studies

Completed secondary education, achieving the Kenya Certificate of Secondary Education. Developed a strong academic foundation across various subjects.