Alexi User

Worked directly with clients to scope website and graphic design requirements and translate briefs into deliverables. Managed projects end-to-end, including client communication, deadlines, CRM-based client relationship management, and invoicing.

Supported surgeons and nursing staff by ensuring theatre equipment and materials were ready and compliant. Maintained sterile theatre environments, worked flexible and on-call hours, and completed mandatory in-house training including GDPR and data protection compliance.

Built and ran a leathercraft business end-to-end, owning operations including product development, supplier relationships, and daily administration. Developed bespoke products to customer specification, negotiated supplier pricing, set customer pricing to protect margin, and grew the brand through marketing and social media.

Produced bespoke work to deadline before being promoted to lead and manage the design team. Led the team’s work to market, managed client-facing brief shaping, coordinated cross-functional scheduling, and ensured production deadlines were met.

Delivered a full drinks range, including cocktails, and maintained consistent service standards during high-volume periods. Managed reservations, till operations, and stock replenishment while following health, safety, and hygiene policies.

Managed warehouse loading, unloading, and dispatch, maintaining accurate stock system records. Was promoted to manage a facility section, coordinating delivery slots, supporting HR activities, and leading showroom operations.

BSc (Hons) in Business Management in Ukraine; the program was nearly completed after two years.

BA (Hons) in Art Teacher in Ukraine; the program was nearly completed after two years.

College studies in Ukraine equivalent to UK Level 3, including Maths, Physics, English, and IT.

Secondary education in Ukraine, including Maths, English, and IT.