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Nicholas Kromberg

@nicholaskromberg

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Skilled Business Manager with expertise in strategy and operations.

United Kingdom

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What I'm looking for

I am looking for a role that challenges me and allows for growth, where I can leverage my strategic and operational expertise to drive impactful results.

I am a skilled Business Manager with significant experience in supporting Finance, IT, and Data Analytics initiatives. My ability to assist senior stakeholders in formulating meaningful strategies has been a cornerstone of my career. I thrive under pressure, prioritizing workloads with a strategic mindset and maintaining high personal standards.

Currently, I lead strategic initiatives at FIRST Agency, where I transitioned from the Business Operations team to the Executive Office Team. My role involves conducting comprehensive commercial and operational data analysis, transforming insights into actionable narratives for executive decision-making. I have successfully implemented a company-wide Goal Setting Framework and designed tools for tracking budgets and project timelines, enhancing efficiency across multiple strategic initiatives.

Throughout my career, I have managed teams and projects that have significantly improved operational effectiveness and reduced costs. My experience spans various roles, including Operations Manager and Project Manager, where I have championed change management and process design. I am passionate about driving continuous improvement and fostering a culture of excellence within organizations.

Experience

Work history, roles, and key accomplishments

Current

Business Strategy Manager

Current

FIRST Agency

Jan 2023 - Present (2 years 6 months)

Led strategic initiatives at an enterprise level, conducting comprehensive commercial and operational data analysis to support executive decision-making. Developed and implemented a practical model to reduce operational expenditures across the business.

Strategic Planning Data Analysis Operational Expenditure Reduction Process Improvement Corporate Governance Stakeholder Management Compliance

V-

Mobile Operations Planning Lead

VMO2 (Virgin Media -02)

Aug 2022 - Present (2 years 11 months)

Assisted with the implementation of the process for tracking 2023 strategies, including a robust framework supported by governance and control tools. Worked with the Senior Leadership Team and Business Owners to ensure initiatives aligned with defined strategy imperatives.

Implementation Strategy Governance Dependency Management

Operations Manager

Leyton UK Ltd

Sep 2020 - Present (4 years 10 months)

Established and managed a Transformation Team, responsible for implementing new software applications, system updates, and process changes. Successfully embedded the use of Jira & Confluence between the Business and Dev Ops Team.

Software Implementation Process Improvement Agile Methodologies Jira Confluence Project Management Data Analysis Risk Management GDPR

Operations Manager

Duologi Ltd

Dec 2017 - Present (7 years 7 months)

Project managed the successful implementation of a new finance product, resulting in a business portfolio of £110 million. Instrumental in the design of digital workflows and internal CRM, significantly reducing OPEX and bad debt.

Project Management CRM Change Management Financial Analysis IT Management

Project Operations and QA RCA Manager

Huntswood

May 2015 - Present (10 years 2 months)

Headed and set up the Root Cause Analysis (RCA) Team, which facilitated numerous changes to project methodology and implemented preventative quality measures. Collaborated with PMO to assess data, aiding the design of operational dashboards.

Root Cause Analysis Quality Assurance Process Improvement Dashboards Regulatory Compliance Team Management

Business Development Lead

SyncMyOffice (PTY) Ltd

Jul 2014 - Present (11 years)

Led business development initiatives for the company. Focused on identifying new opportunities and fostering client relationships.

Business Development Client Relationship Management Market Research Sales Strategy Lead Generation Negotiation Presentation Skills Strategic Planning Communication Problem Solving

Team Manager – Calculations & Response Team

Deloitte/Momenta

Feb 2013 - Present (12 years 5 months)

Managed the Calculations & Response Team for remediation and past business review projects. Ensured accurate calculations and timely responses to client inquiries.

Team Management Client Response Quality Control Process Adherence Problem Solving Communication Compliance

Team Leader – Process Design

Huntswood

Jul 2007 - Present (18 years)

Led a team focused on process design within the organization. Contributed to the development and implementation of improved operational processes.

Process Design Team Leadership Process Improvement Documentation Implementation Problem Solving Communication Quality Control

Process Design & Team Manager – All work streams

KPMG

Managed process design and teams across all work streams for investment past business review projects. Focused on optimizing workflows and ensuring project efficiency.

Process Design Team Management Workflow Optimization Project Efficiency Data Analysis Problem Solving Quality Assurance Compliance

Education

Degrees, certifications, and relevant coursework

Prince2

Prince 2 (Foundation), Project Management

Completed the Prince 2 Foundation certification in Project Management. Gained knowledge in project management methodologies and principles.

Damelin Business College

Business Administration Management (BAM), Business Administration Management

Studied Business Administration Management at Damelin Business College. Developed a strong foundation in business operations and management principles.