Open to opportunities

Alexis Bradford

@alexisbradford

Message

Self-motivated professional with extensive experience in management and customer service.

United States

Message

What I'm looking for

I am looking for a role that values teamwork, offers growth opportunities, and allows me to utilize my customer service and management skills.

I am a highly organized and self-driven worker with a wealth of experience in customer service, bookkeeping, and managerial roles. My proven track record showcases my exceptional work ethic and passion for learning and self-improvement. I thrive on improving the lives of those around me and ensuring that every interaction is positive and productive.

Throughout my career, I have honed my skills in logistics, bartending, and customer relations. My role as a Logistics Support Associate at Total Quality Logistics involved managing complex communications between freight brokers, truck drivers, and customers, ensuring that shipments were handled efficiently and accurately. In my previous positions, I have successfully trained and managed teams, organized events, and maintained high standards of service, all while fostering a welcoming environment for patrons.

With certifications in ServSafe, First Aid, AED, and CPR, I am committed to upholding safety and health standards in every aspect of my work. I am eager to bring my diverse skill set and dedication to a new role where I can continue to grow and make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Logistics Support Associate

Total Quality Logistics (TQL)

Dec 2024 - Present (7 months)

Fielded inbound calls from freight brokers, truck drivers, customers, and warehouses, handling issues and complications. Tracked shipments and communicated with all parties via email, text message, and phone calls, maintaining careful records of each step.

Logistics Customer Service Record keeping Communication Problem Solving Shipment Tracking Email

Lead Bartender

Pappy's Pub

May 2023 - Present (2 years 2 months)

Managed inventory, trained staff, and booked live entertainment for special events. Maintained high health standards and ensured excellent customer service, fostering positive relationships.

Inventory Management Staff Training Event Management Customer Service Record keeping Cocktail Preparation Food Preparation

Unloader/Loader

Amazon Warehouse

Aug 2022 - Present (2 years 11 months)

Unloaded trucks and distributed packages to designated locations, utilizing pallet jacks and scanning barcodes to maintain electronic records. Ensured quick and safe unloading, working in teams while monitoring and upholding safety practices.

And Loading Electronic Record Keeping Teamwork Safety practices Package Handling Inventory Management Package handling

Bartender

PPC Club

Feb 2022 - Present (3 years 5 months)

Acknowledged customers, handled personalized orders, and prepared drinks in a timely manner. Managed conflict professionally and ensured compliance with safety and legal standards while handling payments accurately.

Customer Service Order Management Conflict Resolution Stocking Vigilance

Cook/Prep

Terry's Grocery and Pizza

May 2020 - Present (5 years 2 months)

Cooked various food items including hamburgers and pizzas, ensuring a positive customer service experience. Maintained cleanliness of all surfaces and equipment, and organized daily receipts.

Cooking Food Preparation Customer Service Record keeping Food Safety

Busser

Mama's Grill

Aug 2019 - Present (5 years 11 months)

Greeted customers and seated them, took and delivered drink orders promptly. Cleared and cleaned dining tables and surrounding areas, ensuring customer satisfaction.

Customer Service Table Service Drink Orders Customer Satisfaction Hospitality Busser Food Service Restaurant Operations

Deli Clerk

Medary's

Feb 2019 - Present (6 years 5 months)

Sliced, weighed, and packaged cheeses and meats, calculating prices accurately. Inspected equipment daily for food safety compliance and prepared meals, soups, and salads during downtime.

Food Preparation Food Safety Pricing Inventory Management Deli Operations Customer Service

Assistant

LOCI

May 2017 - Present (8 years 2 months)

Provided clerical support by filing documents and fielding messages, confirming appointments via telephone, text, and email. Answered inquiries from clients, vendors, and other callers seeking information.

Clerical Support Email Communication Customer Service Office Administration Data Entry

Seasonal Custodian

Williamsburg High School

Jun 2016 - Present (9 years 1 month)

Maintained the exterior of the building, sanitized bathrooms, showers, and locker rooms. Assembled furniture and supplies, and set up/removed decorations for large events.

Commercial Cleaning Building Maintenance Furniture Assembly Teamwork