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@alishaevans1
Dedicated customer service professional with extensive restaurant experience.
I'm a passionate customer service professional with a wealth of experience in the restaurant industry. My journey began as a server and has evolved through various roles, including bartender and manager, allowing me to hone my skills in guest relations, food safety, and team leadership. I thrive in fast-paced environments and take pride in ensuring every guest has a memorable dining experience.
Throughout my career, I've demonstrated my ability to manage teams effectively while maintaining high standards of service. My experience ranges from managing cash handling and supervising staff to ensuring compliance with food safety regulations. I'm committed to continuous learning and adapting to new challenges, which has enabled me to excel in diverse roles across multiple establishments.
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Work history, roles, and key accomplishments
Blue Goose Cantina
Nov 2024 - Present (1 year)
Currently working as a Server, responsible for providing excellent customer service and ensuring guest satisfaction. This role involves managing orders, serving food and beverages, and maintaining a clean dining environment.
Torchy's Tacos
Feb 2024 - Nov 2024 (9 months)
Served as a Bartender, preparing and serving alcoholic and non-alcoholic beverages to customers. Ensured accurate cash handling and maintained a clean and organized bar area.
On the Border Mexican Grill and Cantina
Nov 2023 - Nov 2024 (1 year)
Worked as a Server/Bartender, handling customer service, food running, and upholding company standards. Responsibilities included hosting, bussing, restocking, cash handling, making drinks, and managing Togo orders.
Better than Sex Desserts
Mar 2023 - Jan 2024 (10 months)
Managed front-of-house operations, including seating guests, bussing tables, and running food. Supervised servers, handled guest and employee needs, and managed server tip outs and money.
IHOP
Jun 2022 - Mar 2023 (9 months)
Oversaw daily restaurant operations, including practicing food safety, supervising servers, and ensuring customer satisfaction. Managed bank drops, expo duties, and daily cleaning tasks.
The Cheesecake Factory
Sep 2021 - May 2022 (8 months)
Provided comprehensive guest service, ensuring food orders were accurate and met guest standards. Assisted with food running, seating guests, and general restaurant clean up.
IHOP
Mar 2016 - Oct 2021 (5 years 7 months)
Delivered excellent customer service, prepared Togo orders, and managed table bussing and food running. Engaged with guests and handled customer checkouts.
Burlington Coat Factory Department Store
Sep 2019 - Jul 2021 (1 year 10 months)
Supervised cashiers and maintained high standards of customer service and speedy checkouts. Managed store opening and closing procedures, including preparing deposits and change orders.
FISH CITY GRILL
May 2019 - Sep 2019 (4 months)
Provided customer service, ran food, and bussed tables. Responsible for general restaurant opening and closing setup and cleaning.
On the Border Mexican Grill and Cantina
Sep 2018 - May 2019 (8 months)
Delivered customer service, bussed tables, ran food, and prepared drinks. Managed cleaning and shutting down drink stations, and assisted with restaurant opening and closing procedures.
Journeys
Apr 2018 - Sep 2018 (5 months)
Managed store opening and closing procedures, including nightly bank deposits. Supervised employees and ensured excellent customer service.
Dennys
Nov 2017 - Apr 2018 (5 months)
Provided customer service, assisted with light store supervision, and managed general clean up. Handled to-go orders, answered phones, and operated registers.
Harbor Freight Tools USA, Inc.
Aug 2017 - Oct 2017 (2 months)
Responsible for general clean up, selling memberships and replacement plans, and handling money. Also managed phone calls and customer inquiries.
Heath Consultants
Jan 2015 - Dec 2015 (11 months)
Worked as a Locator, performing duties related to locating and identifying underground utilities. This role required attention to detail and adherence to safety protocols.
Dickeys Barbecue Pit
Jan 2013 - Dec 2015 (2 years 11 months)
Served as General Manager, overseeing all aspects of restaurant operations. Responsibilities included staff management, customer service, and ensuring profitability.
Edible Arrangements
Jan 2012 - Dec 2013 (1 year 11 months)
Provided customer service and worked as a Designer, creating fruit arrangements. Handled customer inquiries, processed orders, and maintained product quality.
Wellness Concepts
Mar 2011 - Feb 2013 (1 year 11 months)
Served as a Receptionist, managing phone calls, filing charts, and distributing mail. Handled insurance verification, billing information, and payment processing.
Degrees, certifications, and relevant coursework
GED, General Studies
Completed General Education Development (GED) requirements.
Software and tools used professionally
You can contact Alisha and 90k+ other talented remote workers on Himalayas.
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