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Dylan ShollyDS
Open to opportunities

Dylan Sholly

@dylansholly

Customer service and scheduling professional with 7+ years leading teams in high-pressure healthcare and hospitality environments.

United States
Message

What I'm looking for

I’m looking for a remote Customer Service/Dispatcher/Admin Support/Scheduling role where I can use strong communication, documentation, and time management to coordinate needs, support customers, and help teams perform reliably.

I’m a customer-focused professional with 7+ years of progressive experience spanning culinary leadership, customer service, healthcare food service, warehouse operations, and production. I advanced from cook to Sous Chef by staying organized, communicating clearly, and consistently delivering high-quality results—especially in fast-paced, high-pressure environments.

Across my roles, I’ve led daily operations, supported menu execution and quality control, and coordinated staff to keep service moving. I’m also experienced in documentation and compliance—maintaining sanitation standards, regulatory requirements, and accurate records while meeting physician-directed dietary needs and production goals.

I’m now seeking a remote Customer Service, Dispatcher, Administrative Support, or Scheduling position where my leadership, communication, and organizational strengths can help a team run smoothly. I bring strong time management, problem solving, data entry, inventory control, and Microsoft Office proficiency to every day I support.

Experience

Work history, roles, and key accomplishments

TR
Current

Dietary Aide / Cook

The Mansion Nursing & Rehabilitation

Nov 2025 - Present (8 months)

Prepare specialized meals meeting physician-directed dietary requirements while communicating with residents and nursing staff. Maintain documentation, sanitation standards, and regulatory compliance.

BW

Line Cook

Buffalo Wild Wings

Sep 2024 - Mar 2025 (6 months)

Worked efficiently during high-volume service while maintaining food quality and customer satisfaction. Balanced speed and accuracy to support consistent service under pressure.

FC

Production Assistant

Fresh Roasted Coffee

Nov 2022 - Apr 2023 (5 months)

Maintained quality standards while meeting production goals. Followed detailed procedures with accuracy and consistency.

Education

Degrees, certifications, and relevant coursework

LS

Lewisburg High School

High School Diploma, General Studies

Earned a High School Diploma from Lewisburg High School.

Tech stack

Software and tools used professionally

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