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Alexandria Clarke

@alexandriaclarke

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Passionate professional with a unique blend of expertise in psychology, UX Research and Marketing.

United States

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What I'm looking for

I am seeking a role where I can apply my skills in UX research and market analysis to drive strategic insights and enhance customer experience. I thrive in environments where I can collaborate with cross-functional teams to develop innovative solutions that resonate with target audiences and drive business growth.

Passionate professional with a unique blend of expertise in psychology, behavioral analysis, and UX design, now expanding my horizons to include marketing. Leveraging a background as a Behavior Technician, I bring a deep understanding of human behavior to both my design and marketing processes.

Equipped with certifications in UX Design from Google and The American Dream Academy through Coursera, and Web Development through Upskillist, I continually refine my skills with the latest tools and techniques in both fields. Currently, I am completing a Meta Marketing Analytics certificate to enhance my marketing analytics capabilities.

Proficient in creating wireframes, conducting user research, crafting intuitive user experiences, and analyzing marketing data. My skills extend to digital marketing tools like Google Analytics as well as content management systems like Squarespace and Framer.

Outside of design and marketing, I am an author with a love for storytelling and photography, blending creativity and analytical thinking in all aspects of my work.

Experience

Work history, roles, and key accomplishments

Behavior Technician

Centria Autism

Aug 2022 - Feb 2023 (6 months)

Conducted direct observation and assessment of client behavior.

Collected and analyzed data on client progress using standardized tools and behavior-tracking systems.

Increase identification of behavior patterns by 85%, informing treatment planning.

Direct Observations Assessments Behavioral Science Data Analysis Cognitive Behavioral Therapy (CBT)Research Quantitative Methods Planning

Resident Safety Student Coordinator

Hofstra University

May 2021 - Dec 2021 (7 months)

Provided operational support, enhancing organizational efficiency by 90%.

Collaborated with the Operations Manager on streamlining the hiring process and maintained the employee database.

Team Leadership Team Coordination Google Workspace Problem Solving Microsoft Office

Resident Safety Shift Coordinator

Hofstra University

Feb 2020 - May 2021 (1 year 3 months)

Directed and motivated a team of approximately 50 residential safety employees.
Collaborated with a cross-functional team of 12 members to strategize and execute daily residential security entrance rounds.
Implemented a streamlined reporting process for safety and residential complications resulting in a 50% increase in operational efficiency.

Team Collaboration Communication Strategic Thinking Adaptive Team Leadership

Customer Service Representative

The Home Depot

May 2020 - Sep 2020 (4 months)

Provided exceptional customer service through various channels.
Utilized customer service software (EDI) to log interactions, track orders, and manage
accounts.
Achieved a 95% customer satisfaction and loyalty rate

Sales Customer Service Customer Satisfaction Problem Solving Interpersonal Skills