Alexandre Pejovic

With a solid background in IT support and team leadership, I have spent over seven years honing my skills in technical assistance and customer service. Currently, I serve as a First Level Support Team Leader at the International Committee of the Red Cross (ICRC), where I organize team initiatives, resolve escalated issues, and foster a collaborative environment. My experience includes maintaining knowledge bases, training colleagues, and implementing new workflows, ensuring that my team operates efficiently and effectively.

In addition to my leadership role, I have worked extensively as an ICT Service Desk Technician, providing support in both French and English. My technical expertise encompasses a wide range of IT solutions, from software installations to troubleshooting complex issues. I pride myself on my ability to communicate effectively with colleagues and clients, ensuring that their needs are met promptly. My freelance work in audio transcription and game testing further showcases my adaptability and commitment to continuous learning in the tech field.