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Mihajlo Stojilkovic

@mihajlostojilkovic

IT professional transitioning to customer service with strong communication.

Serbia
Message

What I'm looking for

I seek a customer-facing role where I can apply my IT background, strong communication, and problem-solving to improve user experience and grow in a supportive, collaborative team.

I am a friendly, reliable, and highly organized IT professional with a background in network and technical support who is transitioning into customer service-focused roles.

With over five years of hands-on experience I have handled network and database administration, installed and maintained virtual machines and storage systems, and provided technical support to internal and external clients.

I build trust through clear technical explanations, strong communication, and consistent service; I am known as a quick learner who is adaptable and dependable in fast-paced environments.

I am passionate about resolving issues efficiently, delivering a positive user experience, and contributing to team success through patience, conflict resolution, and effective multitasking.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ME

Mihajlo Stojilkovic Education

Computer control technician, Computer control

2014 - 2018

Activities and societies: ERASMUS+ Youth Exchange (France, 2018); ERASMUS+ Training Course (Romania, 2019); ERASMUS+ Youth Exchange (Cyprus, 2024)

Completed vocational education as a Computer Control Technician with additional training and international exchange experience.

Tech stack

Software and tools used professionally

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