Djordje Jovic
@djordjejovic
IT Support Specialist with 4+ years delivering system administration and user-focused technical support.
What I'm looking for
I am an IT support specialist with a degree from the College of Applied Technical Sciences in Niš and more than four years of progressive experience at Better Collective and other vendors. I began in helpdesk roles and advanced to administering networks, managing access, and configuring Windows and macOS workstations.
My hands-on experience includes Windows Active Directory, NinjaOne, Kandji, Bitdefender, Cisco Meraki, Atlassian, Admin By Request, and Google Administration, and I have implemented software solutions for payments, inventory and operational workflows while collaborating directly with clients and cross-functional teams.
I am continuously expanding my skill set into Linux administration and virtualization, and I bring strengths in problem identification and resolution, testing and deploying software, vendor management, and delivering practical, user-focused IT solutions.
Experience
Work history, roles, and key accomplishments
Progressed from helpdesk to IT Support Specialist, administering Windows and macOS workstations, managing network and access, and improving operational efficiency through software deployment and troubleshooting for the company since 2021.
Technical Support Specialist
Logik
Jan 2017 - Jan 2021 (4 years)
Implemented and supported business software for payments, inventory and operational workflows, collaborating with clients to tailor solutions and optimize automation for small and medium enterprises from 2017–2021.
Education
Degrees, certifications, and relevant coursework
College of Applied Technical Sciences, Niš
Bachelor's degree, Communicating Technologies
2017 - 2021
Completed a degree in Communicating Technologies with coursework and projects in networking, administration, programming, databases, and system security.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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