Alexander Glogar
@alexanderglogar
I build SMB customer relationships, retention, and revenue across European markets.
AustriaWhat I'm looking for
I've built and scaled Empress Specialty Coffee in Vienna from €120k to €300k in annual revenue, leading customer experience, commercial development, partnerships and daily operations.
At London Capital Group, I managed 20+ German-speaking financial-services clients as Customer Success Manager and Head of German Sales, supporting satisfaction, retention and revenue growth through tailored support, follow-up and client-behaviour analysis. I have also managed client portfolios in financial services and advised more than 20 clients on business development, growth strategy, positioning and customer engagement.
Most recently, I support client and candidate communication, pipelines and interview processes across European markets at Cross Border Talents. I bring practical SMB experience and fluent German, French, English and Spanish to customer-facing and commercial work.
Experience
Work history, roles, and key accomplishments
Talent Acquisition Specialist
Cross Border Talents
Apr 2026 - Present (4 months)
Manage client and candidate communication across multiple European markets in a fast-paced environment. Coordinate pipelines, follow-ups, screening steps and interview processes for customer-facing and commercial roles.
Business Development & Marketing Consultant
Self Employed
May 2025 - Present (1 year 3 months)
Advised and supported 20+ clients on business development, growth strategy, positioning and customer engagement. Managed client communication, proposals, follow-up and delivery independently, building long-term relationships.
Founder & Business Development Lead
Empress Specialty Coffee
Apr 2021 - Apr 2025 (4 years)
Built and scaled a business from €120k to €300k annual revenue. Led customer experience, commercial development, partnerships and daily operations, and used digital tools such as SumUp to track sales performance.
Customer Success Manager & Head of German Sales
London Capital Group
Mar 2016 - Jul 2017 (1 year 4 months)
Managed a portfolio of 20+ German-speaking clients in an international financial services environment. Acted as primary point of contact, supporting client satisfaction, retention and revenue growth.
Display Advertising Executive
Greenlight Digital
Oct 2015 - Mar 2016 (5 months)
Managed digital advertising campaigns using Google DoubleClick and display networks, supporting acquisition strategies. Optimized campaign performance through data analysis and targeting strategies.
Relationship Manager & Sales Consultant
Vienna Insurance Group
Mar 2013 - Sep 2014 (1 year 6 months)
Managed client portfolios and provided financial advisory services. Generated new business through proactive client acquisition and relationship management, contributing to portfolio growth and revenue generation.
Education
Degrees, certifications, and relevant coursework
Hult International Business School
Master's Degree, Marketing Management
2014 - 2015
Master's Degree in Marketing Management from Hult International Business School in London.
EU Business School
Bachelor's Degree, Business Administration
2009 - 2012
Bachelor's Degree in Business Administration from EU Business School.
Tech stack
Software and tools used professionally
Availability
Location
AustriaAuthorized to work in
Job categories
Skills
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