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JL@jessicalarsson
Experienced Operations Strategy Director, former Workplace Experience Director, Senior Manager.
AustriaMy next role will be in an inclusive company which fosters healthy communication and team collaboration. Role wise, I am open to a range of options from Ops Management, CX, Project Mgmt etc. Currently, the environment, the people and vision are most important to me. Inclusion, DE&I and a passion for growth as people and a business are paramount.
I spent 6 years in global firms as as senior manager which taught me invaluable skills and inspired my passion for people. Strategy and reaching the 'big picture' became my passion, alongside inspiring the best in others. I've become a skilled agile leader with a track record of results. One proud achievement to note was my growth of a market in central London from 420KARR to 760KMRR, it is now earning over 1M GBP Per annum while attracting 44M visitors per year from around the globe. My greatest achievement though, is that my former employees stay in touch with me and have become dear friends.
Since relocating to Austria my focus was on completing my masters degree, and learning German to fluency level. I am currently at level C1.2. and ready to return to the work force.
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Work history, roles, and key accomplishments
GUResponsible for all aspects of the company including procurement, financial management, operations, strategy, sales and marketing, relationship development, and supplier management.
TGTriply gmbh
Oct 2022 - Aug 2023 (10 months)
I joined triply to help them scale up from a 1-10 person company. I supported the hiring strategy for sales optimisation, implemented organizational and management processes to optimise operations as well as financial management. Sadly, the company needed to downsize by 90% due to lack of funding, therefore my team were made redundant but still have a great relationship with the founders.
Meta
Apr 2022 - Aug 2022 (4 months)
Left due to relocation to Austria (sadly!)
Head of EMEA Experience and Central Services Operations leading a team of 24 within a wider team of 180. Employed by JLL, we delivered services on a global scale for Meta. My role focused on creating the global UX return to office after the pandemic.
CBCBRE
Oct 2019 - Mar 2022 (2 years 5 months)
Originally a workplace exp/user exp manager on our Visa Europe account, after 1.5 years I transitioned into the director role for CBRE's acquisition side of the business. Project to launch CBRE's Flagship office and future-workspace 'Henrietta House' in London's prestigious Bond Street location. Director to team of 23 with cross-leadership among 6 key service lines (Security, Catering, Events etc)
Degrees, certifications, and relevant coursework
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