Open to opportunities

Alexa Bidwell

@alexabidwell

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Experienced front-desk professional and medical coding trainee.

United States

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What I'm looking for

I seek a role that leverages my administrative, medical coding training, and content/marketing experience in a collaborative, growth-oriented environment with clear standards for quality and opportunities for professional development.

I am a dedicated front-desk and customer service professional currently working with the City of Henderson and Legacy Martial Arts, bringing years of hands-on experience in registration, payments, conflict resolution, and community outreach. I pair strong interpersonal skills with meticulous attention to detail and a commitment to high-quality work.

As a self-employed writer, marketer, and video creator since 2016, I have published books, produced successful online content, and crafted marketing strategies that boosted engagement and sales; I also served as a data entry clerk handling insurance claim documentation with strict confidentiality and accuracy.

I am pursuing professional certification as a Certified Professional Coder (AAPC) and a B.S. in Psychology, and I am motivated to apply my ICD-10-CM, CPT, and HCPCS knowledge alongside strong administrative and technical skills in a role that values accuracy, communication, and growth.

Experience

Work history, roles, and key accomplishments

Current

Front Desk and Facility Monitor

Current

City of Henderson

May 2023 - Present (2 years 4 months)

Answered incoming calls, registered patrons for memberships/activities, processed payments and balanced cash drawers, and resolved customer complaints to maintain satisfaction and operational accuracy.

Customer Service Cash Handling Conflict Resolution Communication Microsoft Office Time Management

Current

Front Desk / Marketing Manager / Instructor

Current

Legacy Martial Arts

Jan 2019 - Present (6 years 8 months)

Managed front desk operations, registered students and processed payments, developed marketing and curriculum ideas that increased profits, and instructed classes with strong communication to students and parents.

Customer Service Marketing Curriculum Development Payment Processing Event Coordination Instruction Communication Sales

Current

Remote Writer and Content Creator

Current

Self Employed

Jun 2016 - Present (9 years 3 months)

Wrote and edited articles and books, created and published short- and long-form videos, and produced viral social media content to drive engagement and sales for various clients and personal projects.

Content Writing Video Production Social Media Marketing SEO Publishing Content Strategy

Data Entry Clerk

Control Expert

Mar 2021 - Nov 2021 (8 months)

Independently performed insurance-claims-related data entry with high accuracy, double-checked documents for errors, and followed strict confidentiality guidelines in a fast-paced environment.